Michelle Cardenas
VIRTUAL ASSISTANT
WORK EXPERIENCE
Brilliant Gift LLC | GVA
January 15, 2024- May 15, 2024
I bring almost a decade of expertise
in Virtual Assistance to the table.
Being dedicated and self-driven, I
value effective communication and
uphold honesty, sincerity, and
professionalism in all my endeavors.
My track record includes maintaining
100% client satisfaction, collaborating
with diverse organizations, and
consistently delivering outstanding
outcomes. My enthusiasm for the role
of a Virtual Assistant motivates me to
surpass client needs, backed by my
extensive background to cater to
your requirements efficiently.
Email Management/Filtering
Calling Suppliers
Purchasing Orders
Ad Hoc Task
AwarePartners | GVA
October 10, 2023- December 27, 2023
Email Management/Filtering
Outbound Calls
Booking appointments with clients.
Calendar Management
Generate Leads
UHS | SDR
May 15, 2023- September 20, 2023
Inbound Calls
Buhangin D.C., PH, 8000
--
Outbound Calls
Sales
Rise Reign Rule | CSR
April 6, 2023- May 6, 2023
Generate Sales Leads
EDUCATION
BS Custom Administration
Holy Cross of Davao College- (Undergraduate)
Keep records of customer interactions
Follow communication procedures
Wealth Assistance | Product researcher
November 2022- March 2023
Product research on Amazon
Stalking
Reverse Sourcing
Manual Sourcing
Store Front
EXPERTISE
WORK EXPERIENCE
Ecommerce Management
Lead Generation
PWF | Team Manager
December 2019- August 2022
Manage VAs
Set timelines
Email Management
Calendar Management
Cold Calling
Weekly meeting with the client
Present a Store data sheets
Appointment Setter
LMGTH | Sales Development Representative
Customer Service
September 2018- September 2019
Generate Quality Leads
Chat Support
Basic Graphic Design
Supervise New Team Members
Contact Potential Leads Through LinkedIn
ECLINIC | Outbound Sales Representative
August 2017- December 2018
Cold Calling Potentials Clients
Life Insurance and Final Expense Plans Agent
TOOLS
Beard Financial Group | Senior Operator
SalesForce
SAS
Zoiper
Microsoft
Alquen
Office
Keepa
Canva
OA Genuis
Anydesk
UPC
VPN Express
Revealer
Dolphin
Tunnel Bear
Anty
Notion
Ring Central
Zoho
Revseller
Indesign
Adobe
November 2019-November 2021
Marketing Department
Health Insurance
Appointment Setter
Promotional Travel Agency | Senior Operator-
Appointment Setter
ECN Company | Online English Teacher
January 2016- June 2017
Teaching Basic English
HFT INC. | Senior Operator
November 2014- January 2015
Appointment Setter
Customer Service
