Michelle Anne Joya

Michelle Anne Basilio-Joya Mobile-, City AddressBlock 13 Lot 4 Manchester 4, Lancater New City, Brgy Navarro, Gen Trias Cavite E-mail account - BirthdayFebruary 6, 1987 PROFILE An Accounting graduate with sound knowledge and experience in financial accounting and compliance audit. Proficient in Microsoft Applications. A reliable team player. Always welcomes challenges and new learning to achieve holistic growth. WORK EXPERIENCE July 2013 to Present QBE Philippines 19th Floor, Net Cube Building, Bonifacio Global City, Taguig QBE is an insurance company that is originally from Australia. They have established their shared services in the Philippines last February 2012 and cater insurance services from Australia, UK, Asia Pacific, North America and New Zealand. Below are list of tasks that Michelle is handling but not limited to the following: Team Leader – Accounts Payable Responsible for overall performance of Accounts Payable Team composing of 11 FTEs, dealing with various invoice scenarios and payment processing Awarded as one of the Top 50 of QBE 10/10 annual awards (for employees demonstrating ONEQBE values and outstanding workplace behavior). Handled Tower wide activity for Finance Provide recommendation on Business improvement plan/strategies Lead or assist projects related to Business Improvements Ensure sufficient capacity management Implement an effective strategic work allocation to ensure SLAs on timeliness and accuracy Ensure compliance with company's policies, procedures and relevant legislations Main system and product knowledge Attend relevant process and other process training Establish and maintain a good working relationship with stakeholders Act as 1st level of escalation management Monitor issues/actions. Attend to resolve daily issues and provide valuable contribution for their resolution Work with stakeholders to maximize opportunities and achieve operations and service targets Review reports on performance metrices processed by team Provide coaching, mentoring and necessary disciplinary action to all direct reports Senior Financial Analyst Contributed process improvements that benefited the team which focuses on reduction of time spent and automation of process Selected as Olympian for the month of December 2014 Successfully lead the QBEureka for RI Admin Team, in result the team have the most number of suggested process improvements across Finance List of task but not limited to the following: Blackline Reconciliation of accounts; Processing of inwards claims Cash receipting of Intercompany accounts Processing of CAT(Catastrophe) claims Creation of Debit/Credit notes Processing CAT Reports with IBNRs Reconciliation of accounts Posting Journal entries Cash receipting of claims Financial Analyst Monthly posting of journals for specific Business Units’ expenses; Preparation of Financial Statements; Intercompany Reconciliation Longview pack preparation Tax pack preparation TB upload and mapping Preparation of Income Tax Return of the BU’s Preparation of Tax Elimination report November 2011 to July 2013 PricewaterhouseCoopers Service Delivery Center - Manila(PwC SDC – Manila) 14th Floor, Tower 2, Rockwell Business Center, Ortigas Avenue, Pasig City PwC SDC-Manila is part of the global network of PwC firms. It is a joint venture between PwC firms in Australia, New Zealand, Singapore and Hong Kong, whose main role is to provide offshore audit services, which are listed below. Audit Analyst Selected as a one of the first batch of Live Reviewer, acted as first level of review on all the task done by the team Pioneer in doing Audit of Insurance Companies in Hong Kong Acted as a Team Leader on end to end project request from onshore audit partners (ie. Fonterra) List of task but not limited to the following: Aura file set-up, roll-forward and maintenance; Financial statements review; Disclosure checklist preparation; Template preparation; Analytics; Test of details; and Asset management audit that involves the above mentioned services. Working in PwC SDC - Manila provided Michelle a larger venue to apply and further enhance her auditing and project management skills as well as to learn a global approach to serving clients that is the PwC Experience. She has handled bulk work requests and led Asset Management audits. These and her attitude of going the extra mile greatly contributed to her High Performing rating during the Firm's annual performance evaluation. May 2010 to November 2011 IBM Business Services 8th Floor, 1800 Building, Eastwood City, Libis IBM Business Services is a BTO Company that caters services from different territories. Some of the tasks that Michelle handles but not limited to the following: Accounts Payable Associate Monitors Payment on Time (POT) of the payables that the company have Invoice Processing AP Database set up and monitoring November 2008 – May 2010 Philippine Postal Corporation – Provident Fund Office Liwasang Bonifacio, Manila Secretary/Supplies Officer The Provident Fund is a source of quick funds to cover the unexpected financial needs of postal employees, thereby discouraging them from going to private financiers and preserve their dignity as PHILPOST employees. Following are the tasks that Michelle handled: Reconciliation of clients accounts Bank reconciliation Accounts Receivable April 2007 – February 2008 Megaworld Corporation 20th Floor, The World Center Building Sen. Gil Puyat Ave., Makati City Megaworld is a real estate company developing commercial and residential buildings. Accounts Receivable Associate Reconciliation of client accounts Preparing monthly billings Set up of Accounts Receivable profile for the client CERTIFICATIONS 2014 CAT Level 1 – Certified Bookkeeper (Feb 15) National Institute of Accounting Technician 2014 CAT Level 2 – Registered Cost Accountant (June 14) National Institute of Accounting Technician 2014 CAT Level 3 – Certified Accounting Technician (Dec 13) National Institute of Accounting Technician EDUCATIONAL BACKGROUND - BACHELOR OF SCIENCE IN COMMERCE MAJOR IN ACCOUNTANCY Adamson University San Marcelino St., Ermita, Manila - SECONDARY EDUCATION Paco Catholic School Paz St., Paco, Manila CHARACTER REFERNCES Ms. Emerlee Ann PoncianoSupervisor Megaworld Corporation Accounts Receivable Department- Ms. Evelyn BañaresAdministrator Philippine Postal Corp. – Provident Fund Office- Al Joseph RoxasManager IBM Business Services- Miaviel MenorTeam Manager PricewaterhouseCoopers - SDC Manila- Nomar SarmientoTeam Manager QBE Philippines- Cecille ReyesTeam Leader QBE Philippines-