MICHELLE
AMOTO
CONTACT
ABOUT ME
--04 Leonard St. Rodfer Compound
Marick Subd. Brgy. Sto Domingo
Acquire a position where I could use my skills and potential
to develop my well being and to take the work with
enthusiasm, optimism and hard work not only for my
benefit but for the entire company.
Cainta City Rizal 1900
PERSONAL
INFORMATION
Birthday
August 16, 1997
Age
26 Years Old
Birth Place
V-Luna Medical Hospital Quezon
City
Religion
Roman Catholic
Citizenship
Filipino
Civil Status
Single
EDUCATION
Arellano University
Legarda Manila City
June 2015 - Oct 2017
Bachelor of Science in Psychology - Undergraduate
Ramon Magsaysay (Cubao) High School
Cubao, Quezon City
June 2010 - April 2014
Fort Aguinaldo Elementary School
Camp General Emilio Aguinaldo, Quezon City.
June 2004 - April 2010
Beulahland Baptist Academy
C5 Taguig City
2002 - 2004
REFERENCE
WORK EXPERIENCE
Charlito Galedo Jr
TTEC Philippines - Travel Services Specialist
Phone Banker | Wells Fargo
May 2023 - Aug 2023
-
Sophia Serapion
Priceline
Travel Specialist | TTEC
Wells Fargo International - Phone Banker & Collection
Philippines
Associate
-
March 2022 - Dec 2022
Shiela Lacambra
Travel Specialist | TTEC
Philippines-
Wells Fargo Bank
WNS Philippines Inc. - Travel Services Specialist
June 2021 - Dec 2021
Expedia.com
Mary Ann Mondiego
Travel Specialist | TTEC
Philippines-
SKILLS
Engagement
Concentrix Philippines - CSR
April 2021 - June 2021
Uber.com
24/7 Intouch, Quezon City — CSR
March 2021 - April 2021
Samsung.com
Computer Skills
Communication Skills
Adaptability
Product Knowledge
Critical Thinking
Problem Solving
Multi-tasking
AWARD &
RECOGNITION
Telus International Philippines, Quezon City — CSR
May 2020 - Nov 2020
DoorDash.com
Telus International Philippines, Taguig City — CSR
March 2018 - May 2020
Tier 2 Case Manager for Airbnb.com
Awarded as "Customer Hero"
Alorica Philippines, Alphaland, Makati City— CSR
for APAC Values Award in
Jan 2018 - March 2018
AIRBNB chosen and
Project Base CRS for FTD (proflower.com and
nominited by customers
cherriesberries.com)
based on metric surveys.
Appointed as cluster and
team POC for Airbnb
Alorica Philippines, ExportBank Makati City — CSR
Engagement
Oct 2017 - Jan 2018
Trained in multiple GDS
Project Base CRS for Walmart.com