MICHELL LOZANO LIGUNAS
29 Midland Ave., Midway Park Subd., Quirino Highway, Caloocan City- |
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PROFESSIONAL SUMMARY
Highly organized and detail-oriented administrative professional with 9 years of diverse
experience in executive assistance, office administration, data management, customer service,
and legal office support. Proven ability to manage schedules, confidential records, and client
coordination. Actively seeking work-from-home roles in executive support, virtual assistance,
and data entry.
KEY SKILLS
Executive & Administrative Assistance
Data Entry & Records Management
Calendar & Email Management
Verbal & Written Communication
Problem Solving & Initiative
Customer Service Orientation
Team Collaboration & Multitasking
Proficient in MS Office & Google Workspace
PROFESSIONAL EXPERIENCE
Private Secretary
City Legal Department, Quezon City Government Jan 2021 – Jun 2025
• - Managed schedules, confidential records, meetings, and correspondence.
• - Coordinated legal documents, office communication, and public inquiries.
Booking Manager
Crismar Travel & Tours Mar 2017 – Jun 2020
• - Handled travel bookings, client reservations, and customer support.
• - Prepared itineraries and processed travel documentation.
Executive Assistant
Medixserve Philippines Dec 2018 – Feb 2019
• - Managed executive schedules, organized meetings, and maintained records.
• - Prepared reports and handled confidential communication.
Administrative Officer Sept 2013 – Jul 2018
Liga ng mga Barangay QC – Office of the Vice Mayor | Sep 2013 – Jul 2018
• - Oversaw documentation, office correspondence, and event coordination.
• - Supported barangay public service projects.
Technical Support Representative Nov 2012 – Aug 2013
Teleperformance Philippines
• - Answering and responding to inquiries & calls from clients
• - Troubleshooting & diagnosing tech issues
EDUCATION
Bachelor of Science in Tourism
University of Santo Tomas
TRAININGS & CERTIFICATES
Civil Service Career Professional , Civil Service Commission – April 2023
How to Put Up Own Travel Agency, SMB Travel & Tours – Sept. 2017
Gender and Development Training, QC GAD Council – April 2017
Customer Service & Product Training, Teleperformance – Dec. 2012
LANGUAGES
English and Filipino
