Michele Leigh Hanlan

Michele L Hanlan 1015 N Edgemoor Wichita, KS 67208 ( - *- EDUCATION Fort Hays State UniversityHays, KS2001 Bachelor of Fine Arts Major -Art – Emphasis – Interior Design Minor -English Maize High SchoolMaize, KS1994 Diploma EXPERIENCE RT Financial LLC, Wichita, KS 2022 - 2022 Administrative Assistant Greet clients both by phone and in person and assist in getting documents for them Confirm trades daily for clients Put together annual review folders for clients for their upcoming meetings with advisors Enter and scan annual reviews into the computer Make appointments for advisors Breakthrough Club/Episcopal Social Services/Venture House, Wichita, KS 2019 - 2021 Receptionist Answered and transferred calls and took messages Dispensed weekly checks to payee clients Typed and photocopied documents for staff Larned State Hospital, Larned, KS 2017 - 2018 Senior Administrative Assistant – Psychiatric Transcriptionist Attended morning and afternoon sessions between the doctors and their patients and took complete and accurate notes Kept a log of all patients I have scribed for and at the end of each week the log was submitted to my supervisor Learned how to do an Admissions packet to reduce the doctor’s number of projects they must complete each day Transcribed audio files Breakthrough Club/Episcopal Social Services/Venture House, Wichita, KS 2015 - 2017 Certified Peer Support/Receptionist Assisted peers with groups Spent time with peers through outings or meals Did documentation for each particular group member Answered and transferred calls and took messages Dispensed weekly checks to payee clients City of Wichita, Wichita, KS 2003 - 2008 Secretary- Information Technology Department/Police Dept Answered phone calls Assisted customers in person and on the phone Photocopied, faxed, prepared documents and papers for staff Prepared travel for staff Paid monthly bills and charge Sedgwick County Register of Deeds, Wichita, KS 2002 - 2003 Deputy in Customer Service Assisted customer both in person as well as by phone Processed legal documents Answered emails in a timely manner Microfilmed legal documents at a rate of 900 pages per hour Fort Hays State University, Hays, KS 1994 - 2001 Student Administrative Assistant Assisted students and faculty with projects they had Typed tests and papers for faculty members Proctored tests and gave evaluations for professors Answered phone calls and directed them to the proper person or people QUALIFICATIONS Proficient in Microsoft Office Over 28 years of administrative/customer service experience Transcription experience Knowledgeable in preparing travel for staff Responsible for billing at City Hall - IT Department