Michele A. Hall

MICHELE A. HALL-/- / 4503 Marian Lane, Royse City, Texas OBJECTIVE Driven and resourceful Executive Assistant with 15 years of experience in office management, project management, and client services. Extensive knowledge in travel coordination , and calendar management EXPERIENCE Executive Administrative Assistant – Remote Redd Law • San Diego, CA 06/2018 – 3/2023 • Developed and implemented a new cooperative workplace strategy, resulting in 20% higher employee productivity and morale. • Leveraged MyCase legal software, Microsoft Office and Google Workspace to coordinate meetings, schedule appointments and daily tasks for executives. • Coordinated and booked domestic and international airfare, hotel and ground transportation, across multiple time zones and prepared itineraries to facilitate successful trips • Conducted interviews with clients and witnesses through strong interpersonal skills, and attention to detail, to establish and verify key case information, resulting in optimized efficiency • Developed and executed engaging social media campaigns, resulting in increased brand awareness, and a 60% rise in audience engagement. • Researched statutes, decisions, legal articles and codes using Westlaw, LexisNexis and Google Scholar as well as expert prioritization to present information that enhances decision making Account Controller/Office Manager – Remote The Chimney Sweep, Inc. • Wylie, Texas 02/2009 - 04/2018 • Managed day-to-day office operations including preparing department managers schedules, and ensuring adherence to corporate protocols for daily receipts, payments and invoices, developed standard operating procedures for administrative employees • Delivered performance reviews, recommending additional training or advancement • Eliminated discrepancies in finances by expertly documenting expenses, reconciled accounts to maintain high accuracy, organized and carried out proactive month-end, quarterly, and year-end processes, while also identifying and rectifying a $50,000 error, contributing to significant cost savings for the company • Completed payroll for up to 25 employees and maintained detailed records of procedures Property Manager • Jackson Management Group Orlando, Florida 01/2000-12/2008 • Minimized vacancy periods by 30% by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs • A seasoned property management professional efficiently coordinated rental pricing evaluations, maintenance, and rent collections, ensuring compliance with statutes. Instrumental in team enhancement through regular training sessions, fostering a skilled and motivated leasing staff. • Handled disciplinary actions, performance appraisals and terminations of company staff • Developed and executed a plan to achieve and maintain 98% or better rate of occupancy and achieved this goal within 90 days • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services. Prepared specifications, solicited bids and approved subcontracts for building services EDUCATION Bachelor in Psychology, University of North Texas • Denton, Texas Bachelor in Accounting, University of Florida • Gainesville, Florida • Received a soccer scholarship to attend college at the University of Florida. • Graduated with a 3.8 GPA. • Member of Psychology of Parents Today Club. SKILLS - Expert in Travel Coordination - Proficient in Master Calendar Management - Adept in QuickBooks - Knowledgeable in Accounts Receivable (A/R) and Accounts Payable (A/P) - Highly capable in Human Resource Management and Employee Training and Development - Skilled in Project Management - Office Management and Administrative skills Supporting C-level Executive’s - Extensive Vocabulary - Legal Research - Highly Resourceful - Expert in Conflict Management EXTRACURRICULAR In their free time, Sunshine Acres Animal Sanctuary, Inc., a registered 501(c)3 non-profit organization, focuses on the rescue, rehabilitation, and re-homing of neglected and homeless animals. The organization’s mission is to find, rescue, fully vet, and re-home these sometimes abused, unwanted, and once-loved pets. Rescue, for them, is not a choice but a necessity and a way of life. Theses poor, defenseless animals they work with, cannot speak for themselves, so there is a strong commitment to giving them a voice. A recent article by The Royse City Herald-Banner highlighted the sanctuary’s efforts, acknowledging their evolution to date, as a lovely tribute and significant honor.