Micheal Humble Povianu

Micheal Humble Povianu Tel: -. Email:-Plot 493 OWNER OCCUPIER FCDA Und St. Resettlement, Dutse, Abuja.Nigeria. Dynamic Project Coordinator | HR Specialist | Business Developer Results-oriented and highly adaptable, I bring a wealth of experience in project management, HR leadership, and business development. With a background in Business Management and soon to start specialization in Cybersecurity, I have successfully led highimpact initiatives across various industries, from nonprofit management to digital content creation and tourism. As the Founder and Project Coordinator of Indelible Path Foundation, I have designed and executed large-scale community development projects, managed multi-stakeholder collaborations, and streamlined operations for maximum efficiency. My HR expertise spans recruitment, training, and performance management, ensuring organizations attract and retain top talent. I am also a skilled digital strategist, leveraging photography, videography, and drone technology to enhance brand storytelling and nonprofit impact. My technical proficiency includes IT systems management, online marketing, and cybersecurity principles, equipping me to drive digital transformation. Known for my leadership, problem-solving, and ability to execute under pressure, I am passionate about driving growth, innovation, and operational excellence in every project I undertake. Work Experience Njetours Ltd HR / Tour Coordinator September 2022 – Present HR Responsibilities: ▪ ▪ ▪ ▪ ▪ ▪ ▪ I managed the end-to-end recruitment process, including job postings, interviews, and candidate selection, ensuring the successful onboarding of new employees. I acted as the first point of contact for employee relations, resolving conflicts and fostering a positive work environment I developed and implemented employee engagement strategies, increasing team morale and productivity. I identified training needs and organized professional development programs, including workshops on customer service, tour management, and cultural sensitivity. I ensured compliance with labour laws and company policies, maintaining accurate employee records such as contracts, payroll, and performance evaluations. I conducted regular performance reviews, providing feedback and coaching to support continuous employee growth. I developed and updated HR policies to align with company goals and legal requirements, overseeing the administration of benefits and leave requests. Tour Coordination Responsibilities: ▪ ▪ ▪ ▪ ▪ I accompanied groups of tour clients on domestic and international group tours, ensuring smooth execution and client satisfaction. I coordinated with service providers (hotels, airlines, and tour guides) to manage tour logistics, including transportation and accommodation arrangements. I briefed clients on safety protocols, ensuring adherence to travel safety standards and emergency procedures. I assisted clients during tours, addressing their concerns, and special requests, and providing personalized service throughout. I collected post-tour feedback from clients to inform improvements and enhance future travel experiences. Shell Stone Ltd Business Developer ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ January 2021 – December 2021 Research and Design of proposals to clients Attending meetings and defending proposals Negotiation with foreign dealers of products and services Documentation of meetings and files Performed regular competitor analysis to assess strengths and weaknesses in the marketplace. Conducted research on industry trends, competitors, customer preferences, pricing models, and other factors impacting the success of the business. Coordinated cross-functional teams across departments for successful completion of projects. Reviewed financial statements regularly to track progress against goals set out in strategic plans. Built and maintained a pipeline that supported monthly, quarterly and annual goals. Built and established strong relationships with customers, enabling long-term partnerships. Deva Petals Ltd Executive Manager / PA to CEO ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ January 2015 – December 2021 Led recruitment efforts and delivered comprehensive staff training programs, improving team efficiency by 15% Assisted CEO by scheduling travel, facilitating teleconferences, and organizing quarterly board meetings Prepared reports, financial documents, and project summaries when necessary Communicated directly with clients to schedule meetings and provide updates regarding ongoing projects Designed community outreach with the CEO’s foundation. Monitored inventory levels of office supplies and placed orders when necessary. Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings. Implemented new digital tools or technologies to increase workflow productivity. Interpreted administrative and operating policies and procedures for employees. Indelible Path Foundation Founder / Project Coordinator ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ September 2015 – Present Assisting and supporting the project manager Designing and controlling the project schedule Preparing presentations to update senior management on the project’s progress and showcase the project’s value Delegating tasks to team members Tracking and communicating project risks and opportunities Looking for ways to increase the project’s profitability and reduce expenses where possible Ensuring deadlines are met Organizing and attending stakeholder meetings Providing administrative support Organizing project team meetings and recording minutes Liaising with clients to determine the project’s objectives Handling financial queries Conducting post-project evaluation and identifying successful and unsuccessful project elements Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. City Code Savings and Loans Abuja Branch Head ICT Department ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ July 2009 – July 2011 System Upgrades and Repairs Coordinate incoming and outgoing electronic e-mails Entering of organization mandate cards for clients Maintenance and website upgrade Oversees the proper usage of company computers Installation of application software and anti-virus Online marketing and promotion of company services Designing systems strategies, development and designs to achieve company goals Implemented new technologies to enhance the efficiency of service delivery operations. Developed and implemented service delivery strategies to ensure customer satisfaction. Evaluated current IT systems and infrastructure for potential improvements. Established efficient communication channels between customers and internal teams. Drafted reports highlighting key metrics such as response time, and resolution rate. Planned and prepared work schedules, and assigned employees to specific duties. City Code Savings and Loans Lagos Branch Customer Service Officer ▪ ▪ ▪ ▪ ▪ ▪ Attending to walk customers Handling dispatch mail and receiving the same Registering New clients' accounts into the system Preparing general memorandum for staff Ensuring smooth run of the front desk officer Dealing with changes to customer information June 2007 – December 2008 ▪ ▪ ▪ ▪ Provided exceptional customer service to clients in a fast-paced call centre environment. Successfully implemented new procedures, policies, and standards that improved customer satisfaction ratings. Obtained and examined relevant information to assess the validity of complaints and determine possible causes. Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders. Christech Computers Oke Bola Ibadan Student Instructor / Field Engineer ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ August 2004 – December 2006 Liaising with customers to ensure an efficient service provision Enrolment and registration of new students Preparing and supervising assignment Collected and documented student feedback to make adjustments to instruction. Conducted professional development workshops on best practices in teaching and learning for faculty members. Adapted instructional strategies to meet student needs. Participated in training courses and professional development opportunities to improve teaching skills. Communicated with parents and guardians regarding academic, behavioural, or safety concerns. Engaged with learners to promote student dialogue and positive interaction. Mentored new teachers on classroom management techniques, lesson planning, and assessment strategies. Served as mentor and role model for learners by demonstrating appropriate behaviour. Monitored the progress of each intern throughout the program. Provided individualized instruction to meet the needs of each student based on their academic level and learning style. Employed a variety of instructional techniques such as hands-on activities, cooperative learning groups, simulations, and lectures. Taught lessons to educate students, following standard professional practices. Conducted post-training evaluations to identify areas for improvement in future programs. Education Yeshiva University, Lexington New York, USA Cybersecurity 2026 In View Ecole De Techniciens Superieurs Du Benin BSc. Business Management October 2022 Olabisi Onabanjo University AgoIwoye Nigeria Diploma. Data Processing October 2009 Certification Institute for Development Research Internship in International Development June 2023 ALX Virtual Assistant Certificate. ALX, African Leadership Group November 2024 Skills Computer Skills ▪ ▪ ▪ ▪ Proficient in Microsoft Office applications Web Maintenance Online networking / Email Marketing Hardware-Software Maintenance Experience with various operating systems: ▪ Familiarity with Corel Draw and other application software Creative Skills: ▪ ▪ ▪ ▪ Self-taught photographer and videographer Expert in drone piloting Graphic design skills Website design expertise Communication Skills: ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Strong analytical skills Effective communication in English, Igbo, and Yoruba Leadership abilities Collaboration skills Planning and organizing skills Good listener Quick learner and adaptable to changing work practices Proficient in computer communication Excellent written and oral communication skills Experience in helping multiple teams coordinate to achieve objectives Comfortable in one-on-one interactions with diverse individuals Capable of inspiring passion and work ethic while maintaining morale Strengths: ▪ ▪ ▪ ▪ ▪ ▪ Ability to prioritize and work under pressure Strong ability to see things from different perspectives Continuous skill upgrading in response to market demands Matching ability with drive and enthusiasm Willingness to take on responsibilities and fulfil obligations Hardworking with strong work ethics ▪ ▪ Effective team player Exceptional organizational skills for scheduling and meeting deadlines Event Planning and Management: ▪ ▪ Experience in organizing large-scale events Ability to break down overarching goals into measurable and realistic steps Volunteer Experience CARE Initiative - Abuja, FCT. Project Designer and Team Leader ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Provided clear direction to ensure the successful completion of tasks within established timelines. Produced and distributed project documents. Identified project needs such as resources, staff and finances by reviewing project objectives and schedules. Conducted regular performance reviews for direct reports to identify areas for improvement. Assigned duties and responsibilities to project personnel. Prepared and submitted budget estimates, progress reports, and cost tracking reports. Submitted project deliverables to clients, and ensured adherence to quality standards. Developed and updated project plans including information such as objectives, technologies, schedules, funding and staffing. Recruited and hired project personnel. Reported project status on budget, resources, technical issues, or customer satisfaction. Tabitha Foundation - Abuja, FCT. Photographer ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ April 2018 – 0 Adjusted apertures, shutter speeds and camera focus to achieve desired images. Executed post-production tasks such as archiving photos, tagging metadata and selecting images for print or web usage. Consulted with clients regarding image needs and intended audience at project onset. Provided exceptional customer service throughout the entire lifecycle of each project. Captured unique images, adjusting subjects, kneeling, and using other techniques. Demonstrated knowledge of industry-standard protocols related to copyright law and image licensing agreements. Set up and operated photographic equipment to create original images. Conducted workshops and seminars on photography, teaching students the basics of camera operation and composition. Proficiently operated studio lights and strobes for portrait photography sessions. Performed maintenance tasks necessary to keep equipment working properly. Yakolo Indimi Foundation - Abuja, FCT. Proposal Writer ▪ September 2020 – 0 May 2017 – 0 Ensured accuracy in all documents submitted as part of the bidding process such as technical specifications, drawings, and pricing sheets. ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Conducted thorough research and analysis to identify opportunities for improvement in existing proposal processes. Identified potential risks associated with each proposal and developed mitigation strategies accordingly. Created effective communication channels between donors and other stakeholders throughout projects. Created templates for commonly used documents such as cover letters or resumes for use in future projects. Organized material and completed writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Selected photographs, drawings, sketches, diagrams, and charts to illustrate material. Tracked the status of all active RFPs using customer relationship management software. Drafted persuasive content for various types of proposals that effectively communicated the value proposition of products and services offered by the organization. Annie Idibia Care Foundation - Lekki, Lagos. Project Manager ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ January 2017 – 0 Communicated effectively with all levels of stakeholders including executives. Identified potential risks and developed strategies for mitigating them. Organized and led kickoff and status meetings to communicate project expectations prior to project execution. Monitored costs incurred by project staff to identify budget issues. Utilized Agile methodologies such as Scrum to ensure timely delivery of projects. Planned, scheduled and coordinate project activities to meet deadlines. Led meetings to detail project milestones, brainstorm ideas and determine appropriate techniques to manage tasks. Evaluated data and conducted ROI analyses to measure success of projects and programs. Negotiated with project stakeholders and suppliers to obtain resources and materials. Conducted stakeholder meetings to discuss objectives and obtain feedback. Orphan Care Organization and Rehabilitation Program Initiative - Akwa-Ibom, Lagos, Abuja, Oyo, Rivers States. National Team Leader July 2011 – 0 ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Created or maintained a database of customer accounts. Coached individuals to develop their technical knowledge as well as soft skills such as communication, and teamwork. Established team goals, objectives and strategies for successful project completion. Monitored tapes or digital recordings to identify the source of losses. Collaborated with other departments to ensure successful completion of projects. Used financial accounting or spreadsheet software to calculate revenue, sales and expenses. Analyzed data from completed projects to identify trends or patterns that could be used for future initiatives. Analyzed performance data to identify areas of improvement. Developed emergency management plans for recovery decision-making and communications. ▪ Suggested changes to standard operational and working practices, providing the leadership needed to develop and implement continuous improvements. Big Blue Heart Initiative for Widows - Abuja, FCT. Photographer May 2020 – May 2020 ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Employed creative problem-solving approaches to ensure successful completion of projects under tight deadlines. Managed workflow processes from concept development through delivery of final products. Demonstrated knowledge of industry-standard protocols related to copyright law and image licensing agreements. Displayed skilful use of various manual camera settings including shutter speed, aperture, ISO levels, and white balance. Created visually appealing compositions by utilizing elements of design such as line, shape, texture and colour. Exhibited strong organizational skills while managing multiple photo shoots simultaneously. Demonstrated ability to work with minimal direction when shooting on location or in studio environments. Planned photo composition, analyzing subject to select angle, lighting, and background. Executed post-production tasks such as archiving photos, tagging metadata and selecting images for print or web usage. Drafted and distributed client invoices. Women of Purpose International Ministries - Abuja, FCT. Graphic Designer January 2013 – January 2016 ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Designed graphics for social media campaigns, such as Facebook ads and Instagram posts. Participated in brainstorming sessions with other designers on new ideas or approaches. Worked closely with copywriters and other team members during the creative process. Developed creative collateral in alignment with brand vision and client requirements. Drew and printed charts, graphs, illustrations, and other artwork, using the computer. Utilized job-related computer software to generate new images. Determined size and arrangement of illustrative material and copy. Created innovative designs for websites and logos, utilizing Adobe Creative Suite software. Pasted and assembled final layouts in preparation for the printer. Reference Abba Ishaq Adam ICT Associate, United Nations- Tina Nwanya CEO and Senior Travel Consultant, Nje Tours Ltd-