Micheal Esther Chinagorom

ESTHER CHINAGOROM MICHEAL Virtual Assistant | DM Sales Closer | YouTube Channel Manager Umuahia, Abia State, Nigeria | Available for Remote Work ABOUT ME Results-driven Virtual Assistant and DM Sales Closer with handson experience in administrative support, digital sales, customer relationship management and YouTube channel operations. I treat every client business like my own — showing up with professionalism, ownership and commitment to results. CORE SKILLS Sales & Marketing • DM Sales Closing • High-Ticket Closing • Lead Generation • Objection Handling • CRM Management • Sales Pipeline Management Virtual Assistance • Email & Calendar Management • Data Entry & Documentation • Project Coordination • Customer Support • Google Workspace YouTube Management • Content Planning & Strategy • Video Upload & Optimisation • SEO & Keyword Research • Audience Growth • AI Video Production Tools & Platforms • Google Workspace • Microsoft Office • Zoom, Slack, Google Meet • Instagram, LinkedIn, Facebook • CapCut, Canva • ElevenLabs, Flow AI EDUCATION PROFESSIONAL EXPERIENCE DM Sales Closer & Customer Representative 2025 – Present Skill2Scale Academy | Remote • Handle DM sales conversations, close leads and manage objections for a data analysis training programme. • Serve as primary customer contact providing empathetic and timely support to prospective and existing clients. • Convert sceptical and difficult prospects into paying clients through patient and professional communication. • Manage sales pipeline and maintain accurate records to ensure no lead is lost in the follow-up process. • Respond to customer enquiries outside working hours treating the business with full ownership and commitment. Content Creator & YouTube Channel Manager Dec 2025 – Present ZARAM POP TV (YouTube Channel) | Self-Employed | Remote • Manage and produce an AI-powered educational kids YouTube channel that has grown to over 20,000 views. • Handle all aspects including scripting, AI animation production, video editing and publishing. • Develop content strategy, optimise videos for search and grow audience engagement consistently. • Utilise AI tools including Flow AI, ElevenLabs, CapCut and Canva to produce professional content from a mobile device. Virtual Assistant 2024 – 2025 Freelance | Self-Employed | Remote • Provided comprehensive administrative and creative support to diverse clients ensuring efficient project delivery. • Created, organised and optimised business documentation using Google Workspace tools. • Managed communication channels and resolved client issues with professionalism and efficiency. • Successfully coordinated multiple simultaneous projects prioritising tasks to meet strict deadlines. Sales & Marketing Specialist Mar 2024 – Dec 2024 Eagles Supermarket | Full-time • Managed sales, customer relationships and marketing activities in a retail environment. • Built strong customer rapport leading to repeat business and positive customer experiences. Skill2Scale Academy Certification in Virtual Assisting & Digital Sales | 2025 Jobberman Nigeria Soft Skills Training Certification Ovim Girls High School High School Diploma (SSCE) | 2014 KEY ACHIEVEMENTS • Grew ZARAM POP TV YouTube channel to 20,000+ views using only AI tools and a mobile phone. • Consistently converted difficult and sceptical DM leads into paying clients through empathetic communication. • Earned Executive Virtual Assistant certification from Skill2Scale Academy in 2025. • Completed Soft Skills certification from Jobberman Nigeria. • Built and launched Sales OG personal brand across LinkedIn and Instagram from scratch. Available for remote work | Open to short-term projects and long-term collaborations | @salesog_ng