Michal Tala Bechachino

I spent two years as a Customer Service Representative. I am familiar with various tools, including Microsoft Office, Google Workspace, CRM systems, dialers, Asana, and Oracle.

In my previous position, I handled inbound calls, addressing inquiries about products, services, and policies. Identify customer needs and provide appropriate solutions. I possess strong problem-solving and conflict resolution skills, which enable me to de-escalate situations and find effective solutions to clients' concerns, ensuring smooth transactions. I am detail-oriented, organized, and able to adapt easily to changing customer needs.

Additionally, I had training as a Real Estate ISA. During my training, I developed a strong understanding of administrative support, time management, communication tools, and task organization, and I’m eager to apply these in a real-world setting.