Michaell Malagon

Michaell Stevens Malagon Moreno-- EDUCATION UNIVERSIDAD NACIONAL DE COLOMBIA Licenciatura en Filología e idiomas: inglés [Bachelor’s degree in English language philology] - OTHER SERVICIO NACIONAL DE APRENDIZAJE – SENA 2019 Manejo de herramientas Microsoft Office 2016: Excel Manejo de herramientas Microsoft Office 2010: PowerPoint Manejo de herramientas Microsoft Office: Word [Microsoft Office Excel, PowerPoint and Word management course] Formación Tecnopedagógica en Ambientes Virtuales de Aprendizaje Blackboard 9.1 [Blackboard 9.1 LMS Management course] FOREIGN LANGUAGES PROFICIENCY SPANISH Native language command ENGLISH C1 Proficiency – Michigan English Test (MET) C1 Proficiency – APTIS - PORTUGUESE High level of proficiency (B2) – Not certified PROFESSIONAL EXPERIENCE SMART TRAINING SOCIETY Senior English teacher    April 2018 – February 2021 Giving English classes to small groups (1 to 6 people whose age is above 12). Designing conversation clubs with the purpose of reinforcing the students’ language skills (reading, speaking, listening and writing). Providing support with some of the institution logistic tasks such as file organization. March 2017 – April 2018 AMERICAN SCHOOL WAY Lab teacher – English teacher    Giving English classes to small groups (1 to 6 people whose age is above 12). Designing conversation clubs with the purpose of reinforcing the students’ language skills (reading, speaking, listening and writing). Managing online class groups and evaluating written tasks submitted through the Learning Management System - LMS MyEnglishLab (MEL) of Pearson. TELEPERFORMANCE Bilingual customer service representative   Providing information about phone services and plans provided in the United Stated by the company Cricket Wireless. Assisting customers and sales clerks with technical support for Cricket devices by phone calls and live chat. HOTEL SAN PABLO SAS Bilingual bellman    December 2014 – January 2017 November 2013 – July 2014 Accompanying hotel guests during their transportation from the hotel to the airport as well as offering airport pick-up service. Providing English and Spanish interpreting services to both coworkers and hotel guests in the different areas of the hotel. Supporting and assisting in several hotel logistic tasks including, but not limited to, housekeeping, restaurant chairs and tables assembly, doorman service, luggage care and carrying, etc. NON-PROFIT EXPERIENCE COLEGIO PANAMERICANO English teacher   August 2015 – November 2015 Giving English classes to 4th graders, being in charge of a total of 60 students. Designing lesson plans according to what was established on the evaluation criteria in the Programa Educativo Institucional PEI following the requirements set on the National Program of Bilinguism of the Ministerio de Educación Nacional MEN.