Michael Vann Bonjoc

 Customer Service Representative October 2022-September2024

*Processed and reviewed over 70 claims per week, ensuring adherence to policy guidelines.

 *Verified patient eligibility and coverage for outpatient and inpatient services.

*Maintained records in compliance with HIPAA and internal audit standards.

 Costumer Service Supervisor October 2024-June 2025

 * I have 8 months as a Operation Supervisor. My work is to Reporting team and individual performance to human resources and senior management

*Overseeing a group of employees and guiding them through daily work activities or projects

*Who oversees and manages a team or individual to ensure that they are performing effectively and satisfied in their role.