Michael Thabet Eissa
Address: Obour-city,
Tel: - Mobile:- -
Date of birth: 04/04/1983
Email:-LinkedIn URL: https://www.linkedin.com/in/michael-bishay-
Marital status: Married
Military status: exempted
Nationality: Egyptian
Professional Summary:
Experienced Governance, Risk, and Compliance (GRC) Consultant and Banking Operations Leader with over 20
years in financial institutions. Demonstrated expertise in compliance monitoring, operational integrity, training
delivery, and regulatory risk management. Certified in GRCP(GRC Professional), GRCA(GRC
Assurance),ICEP(Integrated Compliance and Ethics Professional) and IAAP(Integrated Audit and Assurance
Professional), with a strong background in banking operations, branch leadership, and training facilitation.
Core Competencies
- Governance, Risk & Compliance (GRC)
- Operational Risk Management
- Compliance Monitoring & Audit
- Task & Data Management
- Staff Training & Coaching
- Regulatory Frameworks (AML/CFT, KYC)
- Process Optimization
- Customer Service Excellence
- Stakeholder Coordination
Post graduate studies:
Governance, Risk & Compliance professional Certificate(GRCP) from OCEG / USA
Dec 2022 – Ref no-
Governance, Risk & Compliance Audit Certificate (GRCA) from OCEG / USA
March 2023 – Ref no-
Integrated Compliance & Ethics Professional Certificate (ICEP) from OCEG /
USA Jan 2025 – Ref no-
Integrated Audit & Assurance Professional Certificate (IAAP) from OCEG / USA
May 2025 – Ref-
Professional courses:
TOT online Training 05.2023
Professional certificate of corporate governance– Governance Dynamics, 2022
Foundation of risk management (self study), 2020
Certified Internal Audit (CIA) part 1, Talent Development, 2019
Operational Risk best practice- Egyptian Banking Institute (EBI), 2019
Operational risk training- EGBank 2019
Compliance- Barclays Egypt training center, 2009
Sanction- Barclays Egypt training center, 2009
Credit Program - Egyptian Banking Institute (Introduction in Credit policies in banks and
financial analysis), 2008
Banking 1 - AUC (Introduction in Banking Operation), 2006
Education:
University degree:B.Sc. degree in business
Sadat Academy, Petroleum Section Grade: Good JULY 2004
High School: St. Peter Language School, Heliopolis, Cairo
Work experience:
Freelance GRC Consultant & trainer ( GRCP & GRCA) at Abad net – KSA ( Remote) since
07.2023 till present
Assess governance, risk, and compliance (GRC) frameworks, policies, and controls for client
organizations.
Design and implement risk management strategies and compliance programs tailored to
organizational needs.
Provide expert guidance on regulatory requirements and industry best practices.
Support GRC software tool implementation and integration.
Conduct audits, gap analyses, and risk assessments to ensure adherence to regulatory standards.
Design and deliver certification-based training (GRCP & GRCA), workshops, and seminars.
Develop training content, including real-world case studies and evaluation tools.
Continuously update training material based on latest GRC trends and regulatory changes.
Evaluate training effectiveness and offer post-training consultation.
Branch Operation Head - EGBank Bank from 8/2019 till present
1.
Transaction Quality: Assist in ensuring a high quality of data by confirming accurate collection,
entering, maintaining, safeguarding and reporting of data related to the operationalization of bank’s
procedures, and organizational policies, requirements, and guidelines in the bank.
Validates and signs various requests and transactions according to the authority Matrix
Ensures all audit notes are fully adhered to and closed in due time and that no recurrence exist in
future.
Monitoring process Integrity: In close coordination with the back office Operation departments in
the bank, undertake compliance activities, including monitoring and evaluation of process and
organizational policies, requirements, and guidelines in Egypt movement operations Checks and
approves transactions and applications as per the granted authorities to ensure that work is errorfree and adheres to policies and procedures.
Monitors, carries out and hands over custody items and keys between employees in accordance to
custodian matrix and related policies and procedures.
Manages and ensures functionality of security and controls systems in branch and follows up on its
periodic maintenance and as necessary
Awareness level: In close coordination with line manager, lead activities pertaining to increasing
staff’s knowledge of products and organizational policies, requirements, and guidelines through
regulations, and accurate information sharing, and answering staff questions.
Handles all branch operational issues related to IT, Compliance and Centralization, approves
identified branch cash needs.
Data investigation: In close coordination with the compliance department in back Office, oversee
and assist with the design, usage and implementation of data collection tools and investigation
including other tools and activities pertaining to implementing and monitoring compliance with
relevant bank requirements and integrity. Conduct surveys, observations and assessments in the
country office, as required.
as the Branch Compliance Officer/Coordinator, will be responsible for the following:
(1) Compliance Monitoring: In close coordination with the back office Operation departments in
the bank, conduct regular compliance monitoring, including supporting the conduct of monitoring,
conduct regular spot checks, reporting to the compliance department, and assisting in increasing
staff’s knowledge of the requirements of the organizational policies and guidelines through regular,
accurate information sharing.
(2) Managing the Compliance Risk at branch level and to report any issues related to Compliance
scope (regulatory / AML).
(3) Compliance Approaches: As necessary, provide technical and administrative support to the
branch’s staff, adjusting and implementing approaches to compliance with programmatic and
organizational policies, requirements, and guidelines in our bank
(4) Undertakes all the responsibilities assigned to the Branch Compliance Officer/Coordinator as
per the Bank AML/CFT Policy & relevant procedures which includes but not limited to
(reviewing account opening & KYC update documents and process, review FCY transactions
over the counter by non-bank clients (any amount), review AML reports/alerts & monitor
customer accounts, reporting any suspicious transactions or behaviors.
(5) Undertakes all the responsibilities designated to the Branch Compliance Officer/Coordinator
as per the Bank approved policies and procedures.
(6) Monitor & ensure that appropriate remedial action is taken regarding any compliance issues or
observations included within the scope of compliance desk monitoring or within the onsite
monitoring reports.
(7) Timely &sufficient responses to compliance inquiries & requests.
(8) Confidentiality: Maintain and promote the confidentiality and integrity of all relevant
transactions or activities in line with standards of conduct and data protection rules. escalate the
Movement of any non-compliance to concerned party.
Counter Controller - Audi Bank from 7/2012 till 8/2019
Develop customer relationships and promote bank products/services.
Address and resolve customer complaints.
Review and control branch operations to ensure compliance with regulations and procedures.
Oversee transaction accuracy and timely processing, signing required documents.
Coordinate payments reports and handle trade finance, LG, and Treasury issues.
Monitor loans, account openings, and high-risk cases, escalating as necessary.
Manage counter staff in coordination with the branch manager, including time management.
Train and coach new staff, identifying training needs.
Implement money laundering controls and monitor account movements.
Coordinate with head office for daily tasks and end-of-day controls.
Assist in audit response and corrective action plans.
Participate in staff performance evaluations and propose workflow enhancements.
Monitor currency transactions for compliance with CBE regulations.
Head Teller - Audi Bank from April 2010 till 6/2012
Follow up pending collection item with head office center endorse cheque
deposits(Clearing/Collection)
Handle all counter operations payments, FX, transfers, or cheques..)In compliance
with existing regulations and internal policies.
Ensure that tellers are operating within the set cash limits of insurance.
Apply Money Laundering measures and monitor account movements.
Monitor and review local and foreign currency banknote export transactions in light of
agreed procedures manuals &CBE regulations
Senior Uni-Teller B2 (Acting As Cash Manager) - Barclays Bank from
01/10/2007 till March 2010
Provide counter service, local currency and basic international, to prestige Bank customers
and other members of the public.
Control of cash holdings and completion of related documentation, all operation & back
office duties in the branch (Certified Cheque-Bank Drafts-Internal Transfers- outward
Transfers- time deposits- safe Boxes- Pin numbers Custody-Stop payment-Unallocated
transfers-KYC daily reports-Chq books Custody-Saving Certificates custody-Returned
Chqs)
Achieve operational rigor excellence in all aspects of procedures and process undertaken to
ensure satisfactory audit.
Ensure compliance with operation risk and rigor requirements e.g. KYC and money laundry.
Making RCA (Risk and control assessment) provided for auditing department on quarterly
basis)
Senior Uni-Teller - Barclays Bank from 01/10/2007 till March 2010
Provide counter service, local currency and basic international, to prestige Bank
customers and other members of the public.
Control of cash holdings and completion of related documentation, all operation & back
office duties in the branch (Certified Cheque-Bank Drafts-Internal Transfers- outward
Transfers- time deposits- safe Boxes- Pin numbers Custody-Stop payment-Unallocated
transfers-KYC daily reports-Chq books Custody-Saving Certificates custody-Returned
Chqs)
Achieve operational rigor excellence in all aspects of procedures and process undertaken
to ensure satisfactory audit.
Ensure compliance with operation risk and rigor requirements e.g. KYC and money
laundry.
Making RCA (Risk and control assessment) provided for auditing department on quarterly
basis)
Teller - American Express Travel Services (kanoo & ElShabrawy LTD) from 12 / 2005 till
9 / 2007
Complete transaction in selling & purchasing of currencies.
Complete transaction in selling & purchasing in travelers cheques against foreign currencies
or Egyptian pounds.
Manage the cheques received by sending those drawn on an overseas bank to Bahrain for
collection and those drawn on Egyptian bank to the Bahrain account with the Credit
Agricola Bank.
Accountant - El-Akkad Company from 10/2004 till 11/2005
Responsible for the accounts of supplies
Recording the transaction in the company.
Languages Skills:
Arabic:
English:
French :
Personal &
Computer
Skills:
Mother Tongue
Very good in spoken, written & understanding.
Basic
Leadership
Communication skills
Self motivated
Meet deadline
Deal with different cultures
Computer/software literate with good knowledge in Microsoft Office.
References’ available upon request
