Michael
Reeb
-
Summary
Military Veteran, Harvard Alumni, results-driven highly technical business leader with 20 total
years of a mix of business management, consulting, sales, program management and digital
transformation experience. Deep knowledge of large-scale, world-wide information technology
solutions and networks. Experienced in customer strategy formulation alongside plans and
programs. Reputation as a strong leader who builds high performance and high energy teams
with an excellent record of success!
Experience
Sr. Program Manager (Customer Experience Team)
Microsoft
05/2020 - Present
Worked with key stakeholders in all of the FastTrack teams including Operations,
Automation, Partner, Security & Compliance Incubation, Migration, Business
Management, and Program Management to shape the necessary changes needed
across the people, process, and tools within the FastTrack system. Guided its evolution
as it grows in support of the FastTrack business.
Data driven business agility is an essential element and is a cornerstone of my
role in FastTrack. Applied my knowledge and understanding of FastTrack
operational and delivery processes to accelerate progress in this space.
Closely collaborated with all teams involved in FastTrack to ensure that their
needs are addressed by any new changes implemented
Change Management leader versed in multiple change management
methodologies like ADKAR, McKinsey 7-S, and Satir.
Demonstrated technical leadership, great interpersonal and communication skills,
creativity, flexibility, and above all a passion for customers.Comfortable with
ambiguity, while striving for clarity with the personal desire and initiative to drive
proactive business impacting change and clarity.
Self-driven, customer focused Program Manager with proven history of
demonstrated technical skills and leadership and scoping work with the future
goals to scale appropriately in mind
Collaboration: exceptional collaborator on complex multi-faceted programs
across multiple groups with varying priorities
Ability to navigate complex process scenarios and to identify, manage and drive
cross team deliverables to support complex, multiple scenarios and initiatives
Distill multiple deliverables and initiatives into a logical grouping for effective
project management tracking
Deep experience in Azure DevOps, Power BI and Data Privacy and Compliance
Senior Project Manager
Microsoft • Reston, Virginia
Cloud-focused Project Manager focused on Public Sector Cloud-based solutions!
Senior Project Lead for a $100+ Million dollar programs migrating customers to
Azure-based networking solutions.
Currently leading technical Azure teams in migrating 100,000+ users to Azure
Cloud Networks.
11/2016 - 05/2020
Facilitating project milestones across multiple, geographically dispersed
assessment teams to produce best in class Cloud solutions.
Pioneering new Intellectual Property initiatives in Communications Planning,
Operations Planning, Quality Assurance Planning.
Responsible for billing, payroll, quality control and work packages of 50+ team
members.
Formed business development teams to create and edit $20+ million-dollar
project Change Requests and business development
Led teams of Tech Volume, Price Volume, and Basis of Estimate creators to
close million-dollar deals.
Founder
Golden Eagle Solutions • Washington, District of Columbia
04/2012 - 11/2016
Complete design, development, testing, governance, and monitoring of IT Systems
deployment for multiple DC Metro Area Offices.
Signed and delivered multiple sub-contracting agreements with multiple firms
including GDIT, Buchanan and Edwards, ShoreIT Solutions and others.
Lead design team and development of SharePoint 2013 Master Page\ Page
Layouts to include multiple organization Intranet Portals.
Pioneered User Experience teams and ability to manage SharePoint from
Windows, Mac OS X, Apple iOS, and Android, on desktop and mobile devices.
Lead teams that gathered user requirements; developed systems requirements
documents, systems security requirements documents, and system test plans
for multiple communications divisions.
Facilitated Architect team to create multiple InfoPath form solutions to include
employee Weekly Accountability Reports, Scheduled Outage forms, and other
personnel forms to facilitate office productivity and process discipline.
Designed and piloted network monitoring solutions for enterprise
environments for multiple customer networks.
Lead Operations Manager
Buchanan and Edwards (Golden Eagle Contract) • Arlington, Virginia
04/2014 - 04/2015
Pioneered the system specifications, input/output processes, and working
parameters for SharePoint compatibility to smartphone, tablet, and secure
laptop solutions.
Designed user access and ability to manage SharePoint from Windows, Mac OS
X, Apple iOS, and Android, on desktop and mobile devices.
Oversaw Design of SharePoint network connectivity from mobile end points to
data center resources to include redundancy within data centers and COOP and
disaster recovery requirements.
Coordinated gathering user requirements; develop systems requirements
documents, systems security requirements documents, and system test plans
Lead Deployment of Mobile Solutions for mobile implementations. Lead
organization in making SharePoint mobile!
Lead Design and pilot team monitoring solutions for SharePoint Enterprise of
120,000+users over 12 Farms for SharePoint 2007/2010/2013.
Lead Principal Technologist
General Dynamics (Golden Eagle Contract) • Washington, District of Columbia
Responsible for the operations, maintenance, engineering, training, and
administration of 2 SharePoint 2007/2013
production environments covering 2,500 members deployed across the globe.
Frequently utilized as the SharePoint Subject Matter Expert for customers and
ll d i
l i l
i
f
04/2012 - 04/2014
called into multiple meetings for
professional consulting and implementation planning.
Effectively coordinated meetings communications plans with actionable items
and S.M.A.R.T. goals
Lead Operations Manager
Applied Information Sciences • Arlington, Virginia
04/2009 - 04/2012
Responsibilities:
SharePoint 2007/2010, SQL 2008 - Operations, Maintenance, Engineering,
Training, and Administration.
Successfully managed 200,000 user clients with over 10 TB of SharePoint Data
in house.
Manager of 60+ Microsoft 2008 Servers using only Microsoft build-in
performance monitoring and analysis tools.
Supervised and DEVOPS deployed over 180 custom software solutions to 4
different SharePoint farms.
Installed and configured Microsoft Fail over Clustering to include SQL server
nodes.
Responsible for leading multiple- upgrade projects to include 8+
Terabyte data migrations.
Experienced in running DEVOPS code reviews for Microsoft SharePoint
solutions.
Staff Sergeant - Computer Communications Team
US Air Force
02/2001 - 12/2008
8 years of Combat Communication in the United States Air Force leading the following
endeavors:
Managed helpdesks of 15-30 people in Colorado, Washington, Iraq, Qatar.
Led dozens of younger Airmen in soft skills, protocol and professional growth.
Restoring damaged/destroyed military installation communications across the
Middle East.
Professional Skills
IT Project Management
Project Planning
Project Design
Business Strategy
Information Security
Thought Leadership
Scheduling
Scrum Master
Risk Management
Team Building
Agile Project Management
IT Policy
Cloud Computing
Business Development
Education
Management Program (GMP)
Harvard Business School • Boston, Massachusetts
* General Management Program (GMP)
* 137 senior executives from 47 countries
* Graduation in April 2019
* Practical interdisciplinary curriculum
* Geopolitics (Dr. Rawi Abdelal)
* Leadership and Culture (Dr. Linda Hill)
* Innovation (Dr. Stefan Thomke)
* Negotiation (Dr. Andy Wasynczuk)
Graduated
04/2019
* Coaching (Renuka Singh)
* Strategy (Dr. David Collis)
* Management (Dr. Sunil Gupta)
* Finance (Dr. Mihir Desai)
* Accounting (Dr. V.G. Narayanan)
* Prior 20 year career accomplishment as Entrepreneur and Project\Business Leader
B.S. Management and Computer Info Systems
Park University • Parkville, Missouri
The Bachelor of Science in Management/Computer Information Systems degree program
focused on the critical thinking and computer technology skills needed to produce technology
solutions in a range of professional fields and academic settings.
A.A.S Computer Info Systems
Air University • Montgomery, Alabama
The Associate in Applied Science (AAS) degree with an area of study in Applied Computer
Studies focusing on Software Development, IT Infrastructure, and Systems Engineering.
Languages
English: 5
Certifications
SCRUM Certified Master (CSM)
PMI Agile Certified Professional (PMI-ACP)
PMI Project Management Professional (PMI-PMP)
ISC2 CISSP
Azure AZ-900, Office 365 Essentials, Power Platform Fundamentals, Dynamics
Essentials
CompTia Project+
Capturing New Business (Shipley Associates)
POWeRful Proposal Writing (Shipley Associates)
Managing Strategic Proposals (Shipley Associates)
CompTia A+, Network+, Security+, Cloud+, Mobility+
Microsoft SharePoint 2013
Graduated
04/2010
Graduated
04/2008