Michael Redondo

Michael Redondo Phone: - ⬤ - An experienced and hardworking sales manager with expertise in sales and customer service. Enthusiastic and self-motivated when it comes to taking on new challenges in order to achieve personal goals, as well as exceed company expectations. Software Microsoft Office Experience Wireless Standard Premium Retail Services - Hemet, CA RMS LITE RQ4 Dealer Socket IOS/Android/Blackberry Sales Manager Jan 2020 - July 2020 Oversees employee sales and store profit at multiple locations Coaches team sales techniques while encouraging key business metrics Developing leaders and building high performing teams with a strong emphasis on the customer experience Assist customers with side by side selling with team members Manhattan Beach Toyota – Manhattan Beach, CA Internet Sales Manager July 2017 - Dec 2019 Selling and promoting finance and insurance products Skills Train new sales representatives and provide them the training and tools to be successful and to grow company profit Empowers high performing sales teams Follow up with sales leads, cold call, and maintain relationships with past clientele to ensure return business Customer service expert Wireless World, LLC – Temecula, CA Store Manager Jan 2016 - July 2017 Outgoing and effective sales representative Oversees employee sales and store profit Enjoys and excels in interpersonal communication Developing leaders and building high performing teams with a strong emphasis on the customer experience Ability to scout new locations and staff effectively Coaches team sales techniques while encouraging key business metrics Temecula Valley Toyota – Temecula, CA Marketing/Internet Sales Manager Jan 2014-Dec 2015 Excellent organizational skills Approach and assist service customers and advise them of the benefits of trading their vehicle in, including appraisal Analytical problem solver Advising current lease customers of their options before the lease end (lease retention) Selling and promoting finance and insurance products AutoNation Toyota – Cerritos, CA Fleet Manager Sept 2011 – Dec 2013 Aggressive with a positive and customer service oriented attitude Negotiating the terms of a sales agreement and closing sales at an above company average pace Selling and promoting finance and insurance products