Michael Ray Castro

A-13 Clark Avenue, Villasol Subdivision, Angeles City 2009 Contact Numbers: - E-mail:- Michael Ray B. Castro Objective To join an organization where I can use my skills and expertise in personnel administration, sales and marketing and attain a high level of performance in advertising management, personnel recruitment, and customer service. Education June 2006 SIR LUTHER SCHOOL OF CAREGIVER Vocational Course in Caregiver ▪ A six-month course in Caregiving, a vocational course that trains you in Elderly Care, Child and New Born Care, Disabled Care, First Aid, and even Computer and Japanese Language. May 2004-June 2006 DE LA SALLE UNIVERSITY Bachelor of Science degree in Commerce, Major in Applied Economics and Major in Advertising Management June 2000-March 2004 L’ALTRA MONTESSORI SCHOOL ▪ High School Diploma, March 2004 Awards: Honorable Mention, PMT Leadership Award, Best in Social Studies, Loyalty Award Extracurricular Activities TECHNICAL DIRECTOR, DLSU-HARLEQUIN THEATRE GUILD ▪ Supervised a self-supported production entitled “A Tribute to Fear” and managed the technical aspects of the show particularly in Lights and Sounds Design and Stage Management. STAGE MANAGER, DLSU-HARLEQUIN THEATRE GUILD ▪ Managed a very famous play by Dostoyevsky entitled “No Exit” and was in charge of all the physical aspects of the stage particularly the Actors, Props, Blockings, Cues, etc. INTERNAL MARKETING OFFICER,DLSU-HARLEQUIN THEATRE GUILD ▪ Supervised the sales and marketing of the show tickets particularly inside the university premises and doubled ticket sales to up to 30 percent. Seminars Attended COL TRAINING SUTHERLAND GLOBAL SERVICES Center of Learning Training, January 2007 MICHAEL RAY B. CASTRO Page 2 Seminars Attended MARKETING AND PUBLICITY SEMINAR DE LA SALLE UNIVERSITY ▪ Cultural Arts Office-DLSU Harlequin Theater Guild, January 2005 LEADERSHIP TRAINING AND DEVELOPMENT L’ALTRA MONTESSORI SCHOOL ▪ Angeles City School Division, February 2005 Job Experience ARC CENTRIUM RESOURCES CORP. OPERATIONS MANAGER ▪ March 2016 - Present VXI GLOBAL SOLUTIONS, LLC CUSTOMER SERVICE SALES REPRESENTATIVE ▪ AT&T Blue, August 2015 – March 2016 iQOR PHILIPPINES INC. CUSTOMER SERVICE REPRESENTATIVE ▪ MetroPCS, October 2014 – August 2015 A-SET AIR TRAVEL & TOURS OPERATIONS MANAGER May 2011 – September 2014 NCO PHILIPPINES - CLARK CUSTOMER SALES and SERVICE REPRESENTATIVE ▪ T-Mobile Flexpay, October 2010 - March 2011 UPS INTERNATIONAL INC. CUSTOMER SERVICE REPRESENTATIVE ▪ UPS Freight Universal, May 2010- September 2010 MERCANTILE STORES GROUP, INC-SM CITY CLARK GIFTWRAPPING CLERK ▪ Customer Service Department, July 2009-December 2009 MIREI JAPANESE BAR AND RESTAURANT FOOD ATTENDANT Baywalk - Roxas Blvd, June 2007 SUTHERLAND GLOBAL SERVICES CUSTOMER SERVICE REPRESENTATIVE ▪ Blockbuster Account, February 2007- March 2007 MICHAEL RAY B. CASTRO Page 3 Personal Background Born on April 20, 1987 in Angeles City Pampanga. Fluent in English and Filipino. Knowledgeable in Microsoft Office and Adobe Applications. Willing to be trained, adaptable, goal-oriented, and quality-oriented. References Available upon request.