Michael Odegwa Robinson

Suleja, Niger, Nigeria - Michael Robinson - in/michael-robinson-b7086a366 www.instagram.com/michaelrobinson5611 SUMMARY Resourceful and results-driven professional with proven experience in e-commerce, customer service, and digital content creation. As the founder and operator of Printed Nest, I have successfully designed, produced, and marketed a diverse range of print-on-demand products, including planners, notebooks, puzzles, and other creative goods. Skilled in managing the end-to-end process of product development, online sales, and customer engagement. In my role as a Virtual Assistant and Customer Service Representative, I have supported clients by handling inquiries, processing orders, resolving issues with professionalism, and maintaining a high standard of customer satisfaction. My attention to detail, organizational abilities, and commitment to positive customer experiences contribute to building brand loyalty and trust. Additionally, as a Content Creator and Social Media Manager, I develop compelling visual and written content to showcase products and services across platforms. I am proficient in crafting targeted campaigns, scheduling posts, engaging audiences, and growing an authentic online presence that drives sales and community engagement. Combining creativity with operational excellence, I thrive in fast-paced environments where multitasking, innovation, and proactive communication are essential to success. EXPERIENCE Customer service representative, social media manager and content creator Kolrson global concept • Managed and built the company's social media presence. • Created ads to promote marketing. • Created attractive contents to engage customers. • Related with customers and built strong relationship with strong customers. • Wrote articles myself and posted on our company's social media platform. CEO, content creator and digital product creator May 2023 - April 2025, Abuja Printed_nest • Launched *Printed_Nest*, a digital product brand focused on creative, useful printables (notebooks, planners, puzzles). • Created and published 15+ unique digital products on platforms like Amazon KDP and Gumroad. • Designed and released best-selling products such as themed puzzle books, blank notebooks, and academic planners. • Built a growing audience through TikTok and social media content around digital creation and productivity. • Taught digital product creation using Canva and AI tools, mentoring beginners in building their own digital stores. • Managed all aspects of the brand — product design, marketing, sales, and customer service — as a solo digital entrepreneur. EDUCATION Computer science Minor in No • Nasarrawa state university keffi • Keffi, nasarawa state, Nigeria • 2026 • Current CGPA 4.43 CERTIFICATIONS Software testing Utest • 2025 • Certified in testing of apps websites and products COURSEWORK Introduction to data communications Huawei technologies • 2025 • Listening, strong communication skills and problem solving PUBLICATION Top ten most terrifying facts Nigeria Article • Top ten most terrifying facts • 2025 Goal planners, word puzzles, customized notebooks and more Digital products • Printed_nest • 2025 • Successful Listed my digital products on Amazon kdp and gum road. • Grew my social media presence on various social media platforms from 0-2500 views in a week. • Working currently on an ebook+planner which I like to call the student reset plan, it will help student to be effective in school and in all areas of their life with practical aspect to help them do it effectively. SKILLS Software testing, article writing, graphic design, story writing, building digital word puzzles, email managing, social media management, customer service, problem solving, multitasking, strong communication skills, email marketing, logo design, researching, digital product creation, AI tools, canva, video editing and product design REFERENCES Robinson kolawole Trading and investment • Self employed •-• -