Michael O. Nwenne

Michael O. Nwenne

$15/hr
Operations, Customers relation, Email marketing, Content writing, Proofreading, Sales, etc.
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Age:
42 years old
Location:
Warri, Delta, Nigeria
Experience:
3 years
Michael Odinakachukwu Nwenne Country: Nigeria State: Delta Sex: Male E-mail:- Date of Birth: 4th June, 1983. Tel.: (-. Summary      Over eight years of experience as a journal Editorial Officer. Excellent communication, good listener, patience, enthusiastic, adaptable, honest, dedicated, and diligent. Good time manager and a collaborative team player. Proven ability to manage multiple projects while meeting strict deadlines. Proven ability to manage business operations with a passion for sales. Experience January 2018 – Present Freelance Copy-writer, Editor, Customers Officer, etc.   Copy-writing and proofreading a broad range of content for clients. Other freelance roles include sales, customers relations, research, etc September 2011 – September 2017 Journal Coordinator           Online Research Journals Ltd Designed and wrote newsletters for marketing, publication alert, etc. Generated leads (scholars, researchers, and students) in new and existing markets through e-mail marketing. Evaluated submissions from clients and made decisions on the journal for publication. Liaised with editorial board members for manuscript appraisal. Prepared galley of articles in PDF using the double-column system. Served as staff editor by proofreading and copyediting a broad range of academic papers for publication. Communicated with authors over payment of article processing charge (APC) and verified every payment with the account officer. Published articles approved by the Chief Editor and permitted by the Account Officer. Formatted and uploaded journal issues. Formatted and uploaded article references to Crossref. Operations Manager - 2014 to 2017        Generated leads (scholars, researchers, and students) in new and existing markets through e-mail marketing. Designed and wrote newsletters for marketing, publication alert, etc. Set, monitored, and ensured that MQ$A (monthly, quarterly & annual) targets are met in accordance with operational KPI’s (key performance index). Undertook a variety of administrative duties that enhanced business growth. Formulated and applied strategies for entry into new markets. Planned and forecasted departmental budget through continuous liaising with departmental heads. Developed and implemented strategies for customer retention. January 2009 – August 2011 Editorial and Marketing Assistant            Read and responded to e-mails from clients, leads, and collaborators such as reviewers, editors, etc. Assisted Editor-in-Chief to carry a broad range of editorial functions, such as typesetting, proofreading, copy-editing, galley preparation, DOIs insertion to references, etc. Evaluated submissions from clients and decided on the journal for publication. Data entry and database management. Coordinated articles appraisal. Created a database of e-mails for lead generation. Organized e-mail marketing campaigns to sell the journal. Researched and gathered information on competitions. Analyzed market trends and categorized growth areas. Developed and implemented effective customer retention strategies. Lobby with conference organizers for promotion of the journal. April 2008 – January 2009 Sports Columnist   Academic Journals Limited Sapele Times Cover local sporting activities. Write exciting sports content. September 2007 to May 2008 Nobert Associate     Sales Officer Sold home appliances, electrical & electronic pieces of equipment to customers. Customers relation duties. Negotiated terms of sale and services with customer. Trained customers in equipment use and provide after-sales service when needed. Achievements As Editorial Officer at Academic Journals Ltd 1. I increased the company revenue base by 32.8% by introducing a marketing campaign tagged publication alert. Here, we sent monthly issues (published articles) to institutions, scholars, researchers, and related corporations. The aim was to create a global awareness for the authors and their research works. The introduction of publication alert increased customer satisfaction by 65%. Journal Manager at Online Research Journals Ltd 1. I groomed the journal from a start-up to an internationally acclaimed journal. 2. I was part of the delegate that negotiated the sale of the firm to a much-established competitor. Education • 2005 • 1999 University of Benin (B.Eng. Hons. Chemical Engineering) West African Senior Secondary School Certificate (O’ Level) – English attested. Skills & Software        Communication E-mail marketing Problem-solving Buyer-Seller agreement Desktop publishing Customers relations Data management        Rapport building Time management Microsoft offices APA, Chicago, & Harvard styles Good computing Galley and PDF creation Open Journal System (OJS)
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