Michael Mbai

I have 16+ years of experience in Technical Support and Web Development. My skillset includes:

·     Excellent writing/editing and verbal communication skills.

·     Empathetic.

·     Able to break down complex technical issues into simple language that customers can understand.

·     Highly focused, detail-oriented, and very conscientious of meeting project restraints and timelines.

·     Strong problem-solving skills.

·     Good work ethic and ability to work independently.

·     Advanced knowledge of HTML5, CSS3, MySQL, and WordPress.

·     Basic knowledge of PHP and JavaScript.