Michael Mathias

Michael Mathias Sales Assistants And Salespersons - ◇ - ◇ 55, Lawn Street Rosettenville , Johannesburg, 2190, South Africa LinkedIn ◇ SUMMARY To strive for excellence and precision at all time and contribute efficiently to a sustainable growth of an organization. EXPERIENCE Customer Support Sep '23 — Sep '24 DANITECH SOLUTIONS (PTY.) JOHANNESBURG Johannesburg, South Africa Handled customer inquiries and complaints via phone, email, and chat, ensuring timely and effective resolution. Maintained detailed records of customer interactions and transactions in CRM systems Sales Support Feb '21 — May '23 RICHARD N. PROJECTS (PTY.) JOHANNESBURG Johannesburg As a Sales Support, Lead generation, Cold calling, Appointment Setting professional. I excel in streamlining processes, managing client communications, and providing essential administrative assistance. My goal is to enhance sales efficiency and ensure customer satisfaction. Supervisor Mar '09 — Aug '18 HILBROW CAFÉ (PTY.) JOHANNESBURG Johannesburg Customer Support in Microsoft, Drop box, Google Products and other software's Agent Apr '19 — Present EAGLE STAR PROPERTIES (PTY.) JOHANNESBURG Johannesburg Job Title; Managing properties, renting and selling Properties EDUCATION Arts in Bachelor of Arts, Imo State University Owerri Community Secondary School Lueku Jan '03 — Jan '07 Jan '95 — Jan '01 Ogoni, Nigeria CERTIFICATIONS Senior Secondary Certificate Examination First School Leaving Certificate Diploma in Computer Operations Emyking Computer Institution SKILLS Customer Interaction Customer Support, Customer Service, Communication and Interpersonal Skills, Lead Generation, Cold emailing, Appointment Scheduling Sales Operations Sales Support, CRM Systems (e.g., Intercom, HubSpot) Problem Solving Problem-Solving and Conflict Resolution Time Management Time Management and Multitasking Administrative Skills Virtual Assistant