Michael Malonzo

MICHAEL MALONZO PROFILE CONTACT -- Dynamic and results-oriented Real Estate Sales Representative with over 2 years of experience in the industry. Proven track record of exceeding sales targets and building long-lasting client relationships. Skilled in market analysis, negotiation, and closing deals. Committed to providing exceptional service and achieving client satisfaction. WORK EXPERIENCE Concentrix EDUCATION 2003 -2006 Shang Properties Develop and execute comprehensive marketing strategies and sales campaigns that align with the company's goals and objectives. Provide property details and inform client on possible investment gain. Monitor brand consistency across marketing channels and materials. BS Mass Communication, Major in Broadcasting High school Diploma HSBC (UP Technohub) Digital Banker (Customer Service) LANGUAGES English (Fluent) Tagalog (Fluent) August 2018- May 2021 Customer Service: Proficient in providing timely and effective solutions to customer queries. Communication: Excellent verbal and written communication skills with the ability to convey complex information clearly. Problem-Solving: Adept at identifying issues and implementing efficient resolutions. Attention to Detail: Meticulous in ensuring accuracy in all customer interactions. Banking Knowledge: Familiar with banking products, services, and regulations. SKILLS -Sales Expertise -Client Relation -Marketing Knowledge -Negotiation -Communication MARCH 2023 - AUGUST 2024 Property Specialist CENTRO ESCOLAR UNIVERSITY - STE. ANNE DE BEAUPRE SEPTEMBER 2024 - FEBRUARY 2025 Customer Service: Proficient in providing timely and effective solutions to customer queries. Communication: Excellent verbal and written communication skills with the ability to convey complex information clearly. Problem-Solving: Adept at identifying issues and implementing efficient resolutions. Attention to Detail: Meticulous in ensuring accuracy in all customer interactions. 1 Anahaw St., Cassanova Drive, Quezon city Convergys (SM Megamall) Technical Support 2 June 2013-May2015 Technical Expertise: Proficient in diagnosing and resolving internet connectivity issues. Customer Service: Exceptional ability to communicate effectively with customers and provide clear instructions. Problem-Solving: Skilled at quickly identifying the root cause of technical problems and implementing effective solutions. Patience: Capable of handling customer inquiries with patience and empathy. Knowledge of ISP Systems: Familiar with the specific systems and protocols used by the ISP. REFERENCE Cavin Hernandez Abigail Dimaguila Real Estate Manager/1288 Realty Shang Properties Phone:- Phone: - Email : - Email : -