My name is Michael also known as Angel. I have the experience and the attitude buying the position. I have over 10 years of marketing, collections, sales, customer service, support and a team leader experience. I believe customer service is a big part of this job and I've spent many years working in a solid in-bound and out-bound in a high-volume call centers. Good communication and problem-solving skills coupled with initiative and accuracy, I provide the customer with an efficient and positive experience all the time.