Michael Laput

MICHAEL LAPUT RECRUITMENT SPECIALIST ABOUT ME CONTACT LINKEDIN https://www.linkedin.com/in/ michael-laput-9b4a64195/ FACEBOOK https://www.facebook.c om/mickeylaput ADDRESS Sitio Lower Cacao, Kinasang-an Pardo, Cebu City, Philippines EDUCATION University of the Visayas Bachelor's Degree in Customs Administration June 2005 April 2009 SKILLS Recruitment Lead Generation Social Media Management Content Creation Affiliate Link Cloaking Technical Support Customer Service TOOLS JazzHR Indeed LinkedIn Trello WordPress FitLinks Google Suite Zendesk ZipRecruiter Monday.com Meta Business Partnerstack Big Biller MS 365 I am a highly skilled, ambitious, and dedicated professional with extensive experience in human resources, recruitment, sales, lead generation, customer and technical support, multi- level marketing, and affiliate marketing link cloaking. Proficient in managing multiple tasks effectively, I excel in high-pressure environments while maintaining a strong focus on delivering results and driving success across diverse areas of expertise. WORK EXPERIENCE RECRUITMENT SPECIALIST The VA Group, Sahara, Nevada, USA September 2022 - February 2026 As a Recruitment Specialist at The VA Group, focused on identifying and attracting top talent to meet the diverse and evolving needs of the organization. This role involves hiring Virtual Assistants and professionals from across the globe, covering a wide range of positions, including General VAs, Telemarketers, Accountants, Lead Generation Specialists, Content Writers, SEO Specialists, Google Adwords Specialists, Web Developers, and managerial roles such as Project Managers, Client Success Managers, Recruitment Managers,andDirectors. FITLINKS DATA ASSOCIATE TechnologyAdvice, Nashville, TN, USA April 2023 - October 2024 As a Fit Link Data Associate atTechnologyAdvice, managed and optimized affiliate and web URLs using link cloaking strategies to ensure secure, professional, and user-friendly links. Utilized WordPress to cloak links effectively, ensuring they were protected from tampering or blocking. Key responsibilities included shortening and disguising URLs, safeguarding their integrity, and monitoring performance metrics to enhance functionality and effectiveness. RECRUITMENT SPECIALIST Management Business Solutions, Grand Rapids, MI, USA September 2021 - August 2022 As a Recruitment Specialist at Management Business Solutions, a Michigan-based staffing firm, managed end-to-end recruitment for local manufacturing businesses. Hired for roles such as Engineers, SAP Engineers, Quality Assurance, Production Supervisors, and Maintenance Technicians, ensuring alignment with departmental needs and fostering strong candidate and hiring manager relationships. MICHAEL LAPUT RECRUITMENT SPECIALIST WORK EXPERIENCE CONTACT PHONE LINKEDIN - https://www.linkedin.com/in/ EMAIL michael-laput-9b4a64195/-FACEBOOK LINKEDIN https://www.facebook.c om/mickeylaput https://www.linkedin.com/in/ michael-laput-9b4a64195/ ADDRESS ADDRESS Sitio Lower Cacao, Kinasang-an Sitio Lower Kinasang-an Pardo, CebuCacao, City, Philippines Pardo, Cebu City, Philippines EDUCATION EDUCATION University of the Visayas Bachelor's Degree in Customs University of the Visayas Administration June Bachelor's Degree in 2005 Customs April 2009 Administration June 2005 - April 2009 SKILLS SKILLS Recruitment Lead Generation Recruitment Social Media Management Lead Generation Content Creation Social Media Management Affiliate Link Cloaking Content Creation Technical Support Affiliate Link Cloaking Customer Service Technical Support Customer Service TOOLS JazzHR Indeed LinkedIn Trello WordPress FitLinks Google Suite Zendesk Zendesk ZipRecruiter ZipRecruiter Monday.com Monday.com MetaBusiness Business Meta Partnerstack Partnerstack BigBiller Biller Big MS365 365 MS DYNINNO GROUP CebuCity, CentralVisayas, Philippines March 2021 - August 2021 Provided customer service and sales support in the travel industry by handling inbound and outbound calls to promote and sell airline tickets. Utilized the Global Distribution System (GDS) to create flight itineraries and identify cost-effective options. Followed up with prospective customers to address inquiries and secure ticket purchases while collaborating with team members to achieve sales quotas. INDEPENDENT SALES DISTRIBUTOR Valentus, Inc., Sioux Falls, SD, USA August 2019 - March 2021 Managed social media marketing forValentus Coffee Business, selling products via Facebook and Instagram. Created engaging content, boosted ads to increase visibility, and drove sales growth while managing the Facebook page to ensure consistent engagement. CUSTOMER SERVICE REPRESENTATIVE EXL Service Philippines, Cebu, Philippines December 2019 - July 2020 Served as aprimarypoint ofcontact atPrudential, assisting employees with insurance claims and policy inquiries. Provided prompt resolutions and educated employees on coverage details, benefits, and procedures to ensure a clear understanding of their insurance policies. TECHNICAL SUPPORT REPRESENTATIVE [24]7 Customer Philippines, Cebu, Philippines August 2015 - April 2017 Delivered technical support and customer service at Time Warner Cable (now Spectrum), resolving internet connectivity issues and addressing service inquiries. Assisted with billing concerns and promoted service upgrades to enhance customer satisfaction and meet their needs. TECHNICAL SUPPORT REPRESENTATIVE Philippines Service Corp., Cebu, Philippines November 2009 - April 2013 Convergys Provided comprehensive customer support for Comcast services, resolving internet and phone issues, addressing inquiries, and assisting with billing concerns. Promoted service upgrades to enhance customer experience and guided customers through activating Self Install Kits for internet, phone, and cable TV subscriptions.