Michael Junior Ayah

MICHAEL JUNIOR AYAH Quality Assurance Professional | Software Testing | Data Analysis | Process Improvement PROFESSIONAL SUMMARY A highly skilled professional with a strong background in laboratory technology, quality assurance and operations management within the software testing and manufacturing industries. Proficient in quality control and industrial processes. Skilled in testing, data analysis, problem-solving and regulatory compliance. KEY ACHIEVEMENTS Bug Detection +30% Increased identification rate through rigorous testing Safety Incidents -15% Implemented protocols reducing workplace incidents within one year Efficiency +25% Led improvement initiatives boosting production within six months Quality Compliance 98% Conducted quality control checks improving product compliance PROFESSIONAL EXPERIENCE Freelance Software Tester | Freelance Jan 2025 - Present • Conducts manual and exploratory testing across web and mobile applications to identify functionality, usability and performance issues. • Prepares detailed bug reports and test documentation to support development teams in resolving issues effectively. • Verifies fixes and performs regression testing to ensure consistent product quality before release. • Provides detailed reviews and feedback on software applications to enhance user experience and product performance. Production Associate | Equatorial Health Services Jan 2024 - Dec 2024 • Assisted in production processes and quality control to ensure compliance with health and safety standards. • Collaborated with cross-functional teams to optimize operational efficiency. • Analyzed production data and recommended improvements to enhance efficiency and product quality. Operations Manager | Life Petroleum Aug 2021 - May 2023 • Led a team to improve efficiency and maintain high-quality product standards. • Implemented safety protocols and quality assurance measures across operations. • Performed quality controls and monitored key performance indicators (KPIs). • Improved operational management systems, processes and best practices. Quality Assurance Officer | Cosmo Seafood Jul 2020 - Jul 2021 • Conducted quality control checks in seafood processing, ensuring adherence to food safety regulations. • Developed and maintained HACCP plans to meet international food safety standards. • Analyzed production data and recommended improvements to enhance efficiency and product quality. • Conducted sensory evaluation on food products. EDUCATION MSc. Food Science and Technology | CSIR College of Science and Technology, Ghana May 2025 - Oct 2026 BSc. Laboratory Technology | University of Cape Coast, Cape Coast Sep 2016 - Jun 2020 Science | Ideal College, Accra Aug 2013 - Jul 2016 TRAINING & CERTIFICATIONS AI Career Essentials - ALX SKILLS • Data Analysis & Process Improvement • Strong Analytical & Problem-Solving Skills • Proficient in MS Excel, PowerPoint & Outlook • Excellent Communication & Teamwork