Michael Jan Abiertas Bajen

Hello, my name is Michael Jan Bajen, I have nearly two years of experience in customer support and sales, primarily from my role at Electrocomputer Data Systems (EDS). In this position, I managed a high volume of client inquiries, handled technical issues, and provided tailored solutions to enhance customer satisfaction. My role at EDS taught me the importance of clear communication, empathy, and problem-solving, all of which are key to delivering quality support.

I also hold a TESDA NC-II certification in Computer Systems Servicing, which has equipped me with technical skills that allow me to troubleshoot issues confidently and efficiently. My experience includes a variety of tools such as Microsoft Office, Google Workspace, and CRM platforms like Salesforce and Zoho, which help me stay organized, manage customer interactions effectively, and maintain accurate records.

My background in customer support and technical assistance has equipped me with skills and qualities that make me a strong fit for this role. I bring nearly two years of experience in managing client inquiries, troubleshooting issues, and ensuring customer satisfaction. My communication skills are one of my strongest assets; I’m able to convey information clearly and empathetically, which builds trust and fosters positive relationships with clients.