Michael James G. Mendoza

Michael James G. Mendoza

$6/hr
Operations Manager for a Customer Service Company (home based) Accent and Product Trainer (BPO)
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
46 years old
Location:
Los Baños, Laguna, Philippines
Experience:
14 years
About

I started my career in the BPO (Call Center) industry back in 2002. I handled campaigns ranging from sales (inbound and outbound), bank/credit card customer service, inbound order processing and lead generation. I became a trainer in 2006 and handled both Accent and Product Training. I transitioned to home-based work in 2012 handling various projects ranging from chat support, email support, inbound and outbound voice calls. My last position was an operations manager for a start up company. I handled the customer service side of the business. I am also an on-call trainer handling Human Resource Development. Our freelance group specializes in coaching and SLEs (Self Learned Experiences). I am a fast learner, and a results driven type of person. I consider myself as a solution provider as well. Currently I am a life coach specializing in helping out married couples.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.