Michael Ikharo

MICHAEL IKHARO https://linkedin.com/in/itsikharo/ An IT Professional with over a decade experience that blends Cloud Operations & Infrastructures, Full-stack development, technical support, web management and Security. He has developed solutions, led projects, designed architectures for small and large organizations. ACADEMIC CERTIFICATIONS & SKILLSET ◼ ◼ ◼ Master’s degree in information technology (IT) Bachelor’s degree in Computer Science Diploma in Computer Science Technical Support, DevOps, Full-stack, Automation Specialist, SQL, Data Entry, Web Scraping, Linux, VPS, Bash, AWS, Azure, GCP, WHMCS, PHP, Digital Ocean, Programming, Scripting, Database Administrator, MySQL, PostgreSQL, Python, Atlassian, Jenkins, Web Developer, Website Manager, IT Support Specialist, cPanel, Cloudflare, Web Security WORK EXPERIENCE 1. VALIANTYS (MONTREAL, QUEBEC, CANADA - REMOTE) Cloud Operation & Technical Support Engineer (Feb. 2023 – Sept. 2025) Keeping the cloud environments optimized and running, while also providing technical assistance and resolving customers problems. Delivered end-to-end technical solutions, combining web development, technical support, and systems administration skillset. Managing and maintaining Atlassian applications, security configurations, SSL, domains and content updates. 2. SNAPNET SOLUTIONS Team Lead – Cloud, Security & Infrastructure (July 2021 – Feb. 2023) Directing team members on customers cloud and on-premises infrastructure operations. Drive cloud migrations, automation, implementing security policies, and incident response (RCAs). Promote knowledge sharing through meetings and workshops. Full Stack Developer (Mar. 2019 – July 2021) Design and deployment of front-end interfaces (HTML, CSS, JavaScript) and back-end systems (PHP, Python, Node.js). Prevent (XSS, CSRF, SQL Injection) by implementing best practices. Take on database administrator role including maintaining, monitoring, backup/recovery. 3. PASSIONVIEW SOLUTIONS LIMITED Web Developer & Trainer (Dec. 2017 – Dec. 2018) Developing websites for small businesses and training students in web development. 4. ROUND EDGE TECHNOLGY & SERVICES IT Trainer (Oct. 2014 – Nov. 2015) Delivering IT fundamental courses to students on web development, networking, databases and system administration. I helped students improve technical skills on this role. 5. SOCKETWORKS LIMITED Network Administrator (Feb. 2014 – Mar. 2015) Managing enterprise routers, computers, firewalls and switches. Perform monitoring risk assessments, upgrades and patches to help mitigate vulnerabilities. 6. SCIOPHOTO STUDIO SYSTEM ADMINISTRATOR (FEB. 2010 – NOV. 2013) Installed and maintained IT systems. Reduced downtime through proactive monitoring, trained staff to boost productivity and implemented systems aligned with business goals. SOME PROJECT COMPLETED 1. Migration of On-Premises Workloads to Cloud: Migrated businesses core applications to the cloud and setting up DR for their applications and databases using ASR (Azure Migrate). 2. Microsoft 365 Tenants to Tenants Migrations: Successfully migrated over 1000 users’ data to Microsoft platform for organizations in sectors like as Oil & Gas, Fintech, Public, Energy… 3. Implemented Servers & Security Solutions: I have deployed both Linux and Windows Servers, implemented data security for private and public sectors by configuring Azure Information Protection for sensitive data protection. 4. Business Process Automation Apps: I have designed, implemented and supervise completion of business process automation projects using tools Microsoft PowerApps, Zappier, n8n for businesses and organizations. 5. CloudPSU: An online management platform for thousands of users, with self-service features like balloting, attendance, profiles, documentation along admin reporting tools. 6. LFC Shiloh Platform: Streamline data-entry and tagging of attending members data, ensuring efficiency and accuracy in handling large volumes of participant information. PROFESSIONAL CERTIFICATIONS ▪ Microsoft Certified Azure Developer Associate -- Microsoft ▪ Microsoft Certified Teams Administrator Associate -- Microsoft ▪ Microsoft Certified Power Platform Consultant -- Microsoft ▪ CISCO Small Business Technical Associate Certification -- Cisco ▪ Scrum Fundamentals Certified (SFC) -- Scrum.org ▪ Microsoft Teams Direct Routing -- Ribbon Communications