Michael Ian Pagtakhan

Michael Ian Pagtakhan Address: Al median tower 2, Deira, Dubai Contact # - Email: -Birth date: May 25, 1991   Years of experience in data entry and cash-flow book. Adept in handling agents and potential customers, while juggling other general office administration duties. Can execute appointment management, and Bookkeeping while meeting deadlines. Computer techie and can service desktop computers. Experience  - Free lance ticketing coordinator/agent • Direct/indirect booking of tickets to several countries, providing personal background check and doing check list for passengers traveling inside and out UAE. Processing visa through third party travel agencies and etc. 2015 - 2016Customer Service Representative  BPO Company IQOR.ph • In principle, this role is to handle telephone calls on behalf of an organization, to fulfill customer requirements. This generally involves customer calls coming into the contact center, which are known as inbound calls 2015 - 2016Junior Marketing Associate  PCSO Sweepstakes/Scratch it! • Managed accounts for multiple clients on weekly basis. • Partnered with supervisor on projects for clients, demonstrating how social media and traditional media, i.e. email campaigns, • Managed and advertise thru social media. 2014 - 2014Office clerk  Philippines Charity Sweepstakes Office, Administrative • Responsible for performing clerical and administrative duties in an office setting. Assists executive assistants and secretaries by sorting mail, filing, answering phones, greeting clients, scheduling meetings, and restocking supplies 2013 - 2014Data encoder/ Data entry  Department of Social Welfare and Development • Maintains data entry requirements by following data program techniques and procedures. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. 2009 - 2013Lotto teller/Cashier  Philippines Charity Sweepstakes Office • Receive payment by cash, voucher, Issue receipts, refunds, credits, or change due to costumers. Count money in drawer cash at the beginning of shift to ensure of that amount is correct and that there is an adequate of change. Greet Customers in establishments. Maintain clean and orderly checkout areas. Education 2013 -  2015Japan School of Advance Technology, Bookkeeping NCIII Training as an Accountant assistant with basic knowledge in quick-books 2010 - 2011Xavier Technical Training Center Corp, Computer Hardware Servicing  Basic computer hardware servicing, ex installation of program, replacing malfunction hardware and diagnose hardware error, reformat, cleaning. Skills With excellent computer skills Basic Accounting Typing average of 37 wpmCreative and imaginative. Analytic skillsHave good sales skills Have an Initiative problem-solving abilities