Michael G. Del Rosario
Blk 3 Lot 22 Coopville Bagumbong Dulo, Caloocan City,- /--
PROFESSIONAL SUMMARY
Resourceful Call Center Representative and maintains a high level of professionalism, patience and minimize seller’s dissatisfaction. Providing seller’s needs as long as it’s inside the policy of the account.
SKILLS:
Creating listings, Upload Bulk listings, Shipments, Blocked Accounts, Brand Registry, Process Reimbursements, Product Research for Amazon, google sheets, Excel and Microsoft office.
WORK HISTORY
CHAT AND EMAIL CUSTOMER SERVICE SELLER SUPPORT | MAY 2016 to Current
Concentrix Daksh UP Ayala Technohub, Quezon City
Freelance:
Account Manager for Couponing with Allie | Amazon Seller – January 1, 2021
Brand Issue for a Merchant Seller l 30 hours
Order Processing Staff l September 10, 2015 – April 8, 2016
EDUCATION
SYSTEM TECHNOLOGY INSTITUTE (STI COLLEGE NOVALICHES) – Quezon City
Diploma In Computer Electronics Technician, 2003
RECOGNITIONS
One of the Top Performer’s in Concentrix for First and Second Quarter last 2018 as a Chat Support
Best in FBA Chat Month of March 2018
QZC NA FBA Chat PRR and Total Performer-Week 34 that was given August 2017
