Michael De Jesus

CARRER OBJECTIVE To seek employment with a company where I can use my talents and skills to grow and expand the company. To excel in this field with hard work, perseverance and dedication and to be part of the success in an environment of growth and excellence. PROFILE INFO MICHAEL DE JESUS VIRTUAL ASSISTANT CONTACT Phone (- Email- Michael de Jesus started his career as a customer support in the fields of financial services, banking, physical health and fitness, healthcare, and telecommunications in the Business Process Outsourcing (BPO) industry with companies such as, Genpact, Inc., Hinduja Global Solutions, and Teletech, Inc. He is a part of the nonprofit organization, Philippine Frontline Ministries, Inc., and currently serves with Frontline Worship Center (FWC) as the Head of Sound and Technical team, known as Sound and Technical Resources Coordinator (STRC). He previously worked for Frontline Christian Academy (FCA) in their accounting department and was part of the marketing team. He is now a Virtual Assistant providing services to companies such as Avant Advisory Group, Two Miles and Jesus Christ's CEOs®. He is also providing services to other clients (freelance), open for other job opportunities and accepting part-time roles. WORK EXPERIENCE Address Brgy. Sto. Nino, San Pablo City, Laguna 4000 Philippines EDUCATION Supervisor - Virtual Office Solutions 2019 - Present Frontline Business Solutions Inc. Web Research | Data Entry | Lead Generation Expert | CRM | General and Administrative | Fulfilling other client needs 2012 - 2016 Customer Service Representative Bachelor in Science of TeleTech Philippines Business Administration Major in Financial Management Laguna State Polytechnic University 2008 - 2012 Highschool Frontline Christian Academy LANGUAGE English Tagalog 2012 - 2015 Worked as a Customer Service Representative in the credit management department for an Australian telecommunications company. Handled customer concerns, complaints and issues, customer credit, payments, reactivation and deactivation of services for both business and personal accounts. Cashier & Marketing 2017 - 2018 Frontline Christian Academy Worked in the education industry under the Accounting Department and Marketing Team. Customer Service Representative 2016 - 2016 HGS - Hinduja Global Solutions Worked under a fitness account as a Fitness Advisor & transitioned to healthcare as a Healthcare Advocate. Customer Service Representative 2015 - 2016 Internship Genpact Worked under a financial banking firm as a Customer Service and moved up to Special Services On-The-Job Training · Internship 2013 - 2013 Rural Bank of Rizal Helped the bank staff with file inventory and keeping it organized. MY SKILLS & EXPERTISE Data Mining CRM Management Lead Generation Administrative Support Data Entry Database Management MS Office Google Suite MS 365 Social Media Management