Michael Dave Foronda Viernes

I am a certified healthcare Virtual assistant for 3 years in different states in the US.

 As a Virtual healthcare assistant, I received calls from the patients, providers, representatives and help them regarding their concerns or questions or even book or schedule an appt. I also Onboard a new patient, creating a profile in our EMR, So I am proficient in navigating EMR like Practice fusion, Dr. Chrono or Greenways. Moreover, I Check benefits and eligibility, referrals, Run precertification for medications, imaging and procedures via portal or OTP. I also Call the pharmacist and authorized an early refill if needed. Further more, I Fax the patient’s records to other providers for care coordination.

With these extensive experience, I develop good customer service, strong attention to detail, the ability to maintain patient confidentiality, can easily adapt to changes in a dynamic environment and remain flexible. Rest assured that I will contribute and can make a positive contribution to your company. I am honest, hardworking and I'm always willing to learn and to be trained.

I am looking forward to working with you.