Michael Cibelli

Michael G. Cibelli Chief Information Officer - IT Director IT Strategic Planning ~ Enterprise Architecture ~Program Management Highly adaptive and results-driven IT Executive with a diversified 25-year career developing technology roadmaps and solutions for organizations based on business objectives. An executive level collaborator with effective communication skills able to cultivate trust, unifies stakeholders, and lead high-impact teams that accelerate change. An entrepreneurial minded leader with a decisive technical acumen that delivers mission-critical projects on time and on budget. Able to leverage experience from multiple startups and industries (Healthcare, Education, Insurance, and others) to improve the integration of technology with business processes.  Business/IT Alignment IT Fiscal Management  Strategic Business Analysis  PMO/Governance & Communication  Vendor Management Process Design Improvement  Risk Management & Disaster Recovery Contract Negotiations & Procurement Career Highlights Leadership experience managing diversified and co-located technology teams across numerous industries including Retail, Not-For-Profit, Aviation, Healthcare, Travel, Financial Services, Publishing, Property Management, Risk Management (Insurance), and Legal. Championed new dedicated resource capability (PMO) for identifying and defining project requirements, allowing for proactive identification/resolution of critical issues, ensuring accurate and comprehensive solutions, and improving productivity for down-stream teams. Expert with resources, devices, and methods required to optimize acquisition, storage, retrieval, and use of information for real-time decision making, including policy and procedure guideline development. Directed 15+ person staff responsible for Network Engineering, Network Operations and Database Administration, successfully implementing process, systems and tools to achieve operational excellence. Employment History ­­­­ CALI GROUP INC., Bay Shore, New York2017 – Present Business Advisor / Public Speaker / President Independent organization dedicating to identifying the core problems with technology implementations. Utilizing this information to educate others and drive successful projects. Led IT consulting engagements specializing in strategic planning and project management for clients in industries including Nonprofit, Travel and Tourism, Education, Consulting, and Professional Development. Designed and implemented in-person and web-based IT training programs that enhanced project management skills, improved team performance, and accelerated productivity within tight deadlines. Initiated senior program management sessions to identify and resolve issues/risks and to manage resource allocations across initiatives. Cohen Management Group, New York, New York 2014 - 2017 Chief Information Officer Cohen Management Group is a family owned conglomerate of companies. The companies include: General Vision Services (GVS), a third-party claims processor that processes thousands of claims daily with revenue in excess of $200 million annually; Golden Pear Funding (GPF), a litigation financing company with a portfolio in excess of $200 million; 2020Now, a telemedicine company providing remote optical eye exams in over 50 locations; Cohen Fashion Optical (CFO), a franchise organization with over 125 retail stores throughout the northeast; Oquity/Recet, business financing; Saber Len, an ecommerce site selling custom optical lenses to retail outlets; 1800AnyLens, an ecommerce site selling contact lens to consumers; and other, smaller companies at various stages of business development. Build and lead an IT team to provide IT consulting services to all Cohen Management Group companies. The development team utilized the following technology, Node, Mongo, SQL server, MySQl, Wordpress, and others. Some key development efforts include: Rebuild of claims processing and cash management application for GVS. System is responsible for processing thousands of claims daily while maintaining AR and AP for multiple customers. System was designed to be HIPAA compliant. Key modules include: Claims Processing, Provider Management, Plan Management, Store Portal, Cash Management, and Membership Management Rebuild of case funding and tracking system for GPF to handle thousands of funding requests each year. Key features include: Request Management, Case Status Tracking, Portfolio Management Build of electronic medical records system. Integrate, maintain, and rebuild Eyelogic software purchased from an outside entity. Build ecommerce lens ordering and lab management system. The Project Management Office (PMO) utilized methodologies including PMI PMBOK, Agile, and Waterfall. Some key projects include: Development efforts above which includes specification gathering and project management. Replacing a point of sale system for 130 franchised optical retail outlets. Scope of work includes specification gathering, operations analysis, software selection, and system implementation. Write business continuity and disaster recovery plans. CRM implementation with VOIP integration for a sales team of 20+. Scope of work includes specification gathering, operations analysis, software selection, and system implementation. Networking Operations team that supports all servers, communications (LAN, WAN, VOIP), and over 500 clients. Our server environment includes a local virtual environment with MS Exchange, Azure cloud services, and a mix of Cisco and Sonic firewalls. Other accomplishments and responsibilities include: Vendor selection and relationship management. Maintain senior management relationships Present at quarterly board meetings. Develop and maintain IT budget. Lincoln Center for the Performing Arts, Inc., New York, New York 2012 – 2014 Director of Applications and Web Technologies Led 18-month project to replace the enterprise ticketing system. Implementation included back office configurations, retail sales, internet sales, reporting, and integrations to accounting and development offices. Ticket sales account for $14 million in revenue annually. Spearheaded initiative to implement MS Project and PMI’s PMBOK methodology. Initiated proactive relationships with department heads throughout the organization to generate operational efficiencies and collaborative work channels via needs-based technologies. Developed and managed relationships with enterprise software vendors and hosting facilities. Maintained PCI Compliance through quarterly and annual security penetration testing. Technology: MS SQL Server, MySQL, Red Hat Linux, Apache, MS IIS, Cloud Computing, High Availability Clustering, SQL Server Reporting Server, PCI Compliance, Security, Office 365, Skydrive CALI GROUP INC., Bay Shore, New York2010 – 2012 IT Consultant / Public Speaker / President Led IT consulting engagements specializing in strategic planning and project management for clients in industries including Travel and Tourism, Education, Consulting, and Professional Development. Designed and implemented in-person and web-based IT training programs that enhanced project management skills, improved team performance, and accelerated productivity within tight deadlines. Initiated senior program management sessions to identify and resolve issues/risks and to manage resource allocations across initiatives. ROMAN CATHOLIC DIOCESE OF BROOKLYN, Brooklyn, New York2005 – 2010 Chief Technology Officer The Roman Catholic Diocese of Brooklyn is a non-profit organization with annual revenue of $40m. They are responsible for overseeing all the churches and catholic schools throughout Brooklyn and Queens along with many smaller organizations. The “business” side of the organization includes an extensive real estate portfolio ($38m) and a self-insurance program for medical, dental, property and casualty, general liability, and auto, along with normal management functions like accounting, HR, development, etc.. Orchestrated development of long-term IT strategic plans, providing deep technical expertise and leadership in Network Engineering, Application & Website Development, and overall IT Support. Architected and deployed unprecedented project management process and governance model that included documentation, cost estimates, business owner involvement, and SDLC methodology. Developed a culture of technical innovation and leadership, successfully leveraging relationships to facilitate organizational and operational efficiencies for over 1,000 employees in 300 locations. Establish, track and enforce financial goals and metrics to improve decision-making. Provided strategic direction and technical content for next generation application design patterns and database design, driving improvements in network performance, real-time management reporting, and user experience. Accelerated time-to-market, reduced delivery costs, and extended application access by implementing SaaS for the first-time, integrating both vendor and proprietary software. Revolutionized website, leading user-centric redesign to support CMS functionality that significantly reduced costs, increased traffic 50% in six months, drove repeat visits, and enhanced reporting. Technology: SaaS, Ektron, PMBOK, @Task, SAN, Cisco Security Devices, HP Procurve, Sonicwall, Visual Studio, Data Warehousing, Disaster Recovery HEALTH PLUS, Brooklyn, New York2004 – 2005 Senior Systems Manager CREDITRISKMONITOR.COM, Floral Park, New York2000 – 2004 Systems Manager/Database Administrator GUY CARPENTER & COMPANY, New York, New York1998 – 2000 Vice President IT Support & Network Operations ATLAS AIR, Queens, New York1995 – 1998 Network Manager Multiple Law Firms, New York, New York1993 – 1995 PC/Network Support Specialist Academic Background SUNY AT OLD WESTBURY, Westbury, New York Bachelor of Science 2017 HBX | Harvard Business School CORe: Credential of Readiness