Michael Caluyo

Michael Caluyo WORK EXPERIENCE About Me An enthusiastic young professional with 11 years of experience in the corporate world. A dedicated team player and passionate about providing excellent service tailored to your company’s Mission and Vision. Education Bachelor of Arts in Mass Communication Negros Oriental State University Year Graduated - April 2017 Licensed Professional Teacher - March 2024 Six Sigma Greenbelt Certified Professional Skills Excellent Leadership Skills Basic Video Editing Skills Language Excellent English Communication Skills both Written and Verbal Citizenship Filipino Character Reference Genisa Ybañes- Coordinator, Total Vocation - Mission Office Employee engagement Coordinator - June 2023 to 2025 Qualfon Philippines Incorporated (Dumaguete, Philippines) Boasted employee morale through recognition. analyzed employee data Created a positive and supportive work environment where employees feel valued and engaged Organized company events Managed the social media platforms of the company Mentor Advisor- September 2021 - May 2023 Qualfon Philippines Incorporated (Dumaguete, Philippines) Guided and supported mentors, facilitated their professional development, offered feedback, shared industry knowledge, built relationships, advocated for their advancement, monitored their progress, and celebrated their achievements. Technical Trainer - May 2015 - August 2021 Qualfon Philippines Incorporated (Dumaguete, Philippines) Developed and delivered product training programs, designed curricula, updated materials, conducted needs analyses, tracked training effectiveness, mentored trainees, and maintained training records. I collaborated with other departments and used various training methodologies and technologies. Customer Service Representative (2013 - 2015) Qualfon Philippines Incorporated (Dumaguete, Philippines) Handled customer inquiries and resolved issues, processed orders, provided product information, managed complaints, followed up with customers, maintained accurate records, and adhered to company policies. TOOLS AND PROFICIENCY MS Office MS Outlook MS Teams Zoom Canva Google Suites Click up LINKS www.linkedin.com/in/michael-caluyo-a