Michael Anthony Rayos

M ICHAEL A NTHONY R AYOS Mobile:- - B2 L22 St. Mathews Subd. Brgy San Cripin ■ San Pablo City, PH 4000 Intend to build a career at leading corporate of high-tech environment with committed & dedicated people, who will help me to explore myself and realized my potential. Willing to work as a key player in a challenging & creative environment. SKILLS AND ABILITIES ➢ Good customer care ➢ Computer Literate ➢ Understand individual differences of customers ➢ Ability to listen and communicate to customers ➢ Able to determine customer needs through research and communication. WORK EXPERIENCE INDEPENDENT CONTRACTOR THERAPEUTIC OUTREACH INC * Perform general admin task etc. May 29, 2017- Present CUSTOMER SERVICE REPRESENTATIVE TELETECH  LIPA, BATANGAS Aug 2016 – May 2017 * Handled various functions such as accepting calls to clients with billing concerns, assisted customers thru chat. CUSTOMER SERVICE REPRESENTATIVE ALORICA PHILIPPINES  LIPA, BATANGAS * Accepted and placed order online to Macys Customers CUSTOMER SERVICE REPRESENTATIVE TELEPERFORMANCE PHILIPPINES  SUCAT * Received calls from all ATT customers in regards with their billing concerns etc. KITCHEN STAFF NORTHPARK NOODLES  WESTGATE ALABANG, MUNTINLUPA * Prepare, cook and present food quickly and efficiently, meeting the company’s standards KITCHEN STAFF TOKYO TOKYO  FESTIVAL MALL ALABANG, MUNTINLUPA * Complete all appropriate company documentation and key tasks, on every shift Sept 2015- June 2016 - Jan – June 2008 June – Nov 2007 WAITER MAX’S RESTAURANT  SAN PABLO CITY, LAGUNA July – Nov 2006 *Greet and escort guest to their tables, prepare tables for meals, including set up items such as silverwares, glass etc. EDUCATIONAL BACKGROUND AB Economics: Adamson University Ermita, Manila College Level