M ICHAEL A NTHONY R AYOS
Mobile:-
- B2 L22 St. Mathews Subd. Brgy San Cripin ■ San Pablo City, PH 4000
Intend to build a career at leading corporate of high-tech environment with committed & dedicated people, who will help me to
explore myself and realized my potential. Willing to work as a key player in a challenging & creative environment.
SKILLS AND ABILITIES
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Good customer care
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Computer Literate
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Understand individual differences of customers
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Ability to listen and communicate to customers
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Able to determine customer needs through research and communication.
WORK EXPERIENCE
INDEPENDENT CONTRACTOR
THERAPEUTIC OUTREACH INC
* Perform general admin task etc.
May 29, 2017- Present
CUSTOMER SERVICE REPRESENTATIVE
TELETECH LIPA, BATANGAS
Aug 2016 – May 2017
* Handled various functions such as accepting calls to clients with billing concerns, assisted customers thru chat.
CUSTOMER SERVICE REPRESENTATIVE
ALORICA PHILIPPINES LIPA, BATANGAS
* Accepted and placed order online to Macys Customers
CUSTOMER SERVICE REPRESENTATIVE
TELEPERFORMANCE PHILIPPINES SUCAT
* Received calls from all ATT customers in regards with their billing concerns etc.
KITCHEN STAFF
NORTHPARK NOODLES WESTGATE ALABANG, MUNTINLUPA
* Prepare, cook and present food quickly and efficiently, meeting the company’s standards
KITCHEN STAFF
TOKYO TOKYO FESTIVAL MALL ALABANG, MUNTINLUPA
* Complete all appropriate company documentation and key tasks, on every shift
Sept 2015- June 2016
-
Jan – June 2008
June – Nov 2007
WAITER
MAX’S RESTAURANT SAN PABLO CITY, LAGUNA
July – Nov 2006
*Greet and escort guest to their tables, prepare tables for meals, including set up items such as silverwares, glass
etc.
EDUCATIONAL BACKGROUND
AB Economics: Adamson University
Ermita, Manila
College Level