-
Dizon, Michael angelo
Customer Support / Technical Support / Lead Generation / Graphic Designing
Contact
PHONE:-
Linkedin:
https://www.linkedin.com/in/dizonmike/
EMAIL:-Hobbies
Internet Surfing
Basketball
Billiards
Mobile Gaming
EDUCATION
STI College Sta. Rosa-
Diploma in Information Technology
Westridge International School
Highschool-
WORK EXPERIENCE
Work For Impact (Kat Lai Technology Inc.,)
September 2022 – May 2023
Lead Generation Specialist
Create Email Marketing Campaign using Active Campaign
Create EDM for active subscribers regarding with the weekly enewsletter
Linkedin Outreach
Creating automatic script message using google sheet and chatgpt , jotform and google form
Canva Tempalate Designing for EDM
Linkedin Adverstisement
Creating Linkedin Articles and Post
Weekly reporting regarding with the progress of the report
Create personalized message based on the profile of the person.
Marketplace Velocity
June 2022 – August 2022
Lead Generation Specialist
Create List of target companies
Update Clients with the task
Create Task using Bandcamp
Research email address of the target person
Sellside Partners
June 2022 – August 2022
Lead Generation Specialist
Categorize and analyze the list of companies inside Google Sheet
Data Entry
Provide updates with the task everyday
Provide insights if the company is a good fit or not
Teletech Santa Rosa – Customer Support II
October 2020- August 2022
Customer Support II
Account: Booking.com
Tools: Google Chrome, Unbabel Tool, Zoom, TED, Cisco Jabber
Flynde-
Lead Generation Specialist.
Tools: Gmail, Google Sheet, Zoom, Sales Navigator, Email tester, snov.io, adapt.io, LinkedIn
Build List of Clients using Google Sheet
Reaching Out with the client via LinkedIn Messaging
Provide information and some points with the services offered by the client.
Target Persons are Brand Managers, Marketing Position, C-Level Persons
Talent Tribe-
Lead Generation Specialist.
Tools: Gmail, Google Sheet, Zoom, Sales Navigator, Email tester, snov.io, adapt.io, LinkedIn
Completing the details of a company on the Google Sheet like First Name, Last Name, Email, and Company Address
Facilitate the job posting and information posted on the job board
LinkedIn Event reach out
Target Persons are C Level, Human Resources People
Laguna Personnel Outsourcing - Customer Support Associate
2015 to 2020
Working with Laguna Personnel Outsourcing as lead Generation Specialist.
Tools: Gmail, Google Sheet, Salesforce. HubSpot, Zoom, Sales Navigator, Email tester, snov.io, adapt.io, LinkedIn
Completing the details needed in the Google Sheet
Salesforce data Cleansing
HubSpot report generation
Email Marketing using Gmail
Target Persons are in IT, Operations, C Level Positions
Teletech Santa Rosa – Customer Support II-
Account: T-Mobile - Billing and Collections, Retention, Customer Support, Sales.
Tools: Kronos, Citrix, T Mobile Billing system, Samson, VDI, Atlas, Avaya Dialler
Account : Doordash – Payment verification, Account Recovery, Placing Order, Troubleshooting.
Tools: OKTA, Salesforce, Dispatch
Convergys Alabang- Customer Support II-
Account: Cisco Pre Sales
Tools: Cisco Chat Version 2.0, Google Sheets, Cisco Web, Cisco data Sheets, Salesforce
Teleperformance MOA - Customer Support II-
Account – AT&T Collections
Tools: Samson, Citrix, AT&T Billing System, Avaya., Kronos, ATT Web
