I have 3 years of experience as an Outbound Sales Agent and Customer Service assisting U.S and Russians customers. I was trained in the Philippines and served as a Team Lead for 2 years. I trained people in sales, and promote products of various companies in the U.S for 2 years
I am skilled in communication with clients over email and ticket support. I have experience with Jivo Live Chat Support and will do everything I can to delight your customers and eager to learn to use any new tools that get the job done well.
I am diligent in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, great team player and can easily find ways to motivate myself and my co-workers. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
I am a full-time freelancer and can work U.S. business hours. I look forward to working with you in providing good customer service and anything else you may need help with!