Michael Amanfo

Marketing Manager Experience

As a Marketing Manager, I was responsible for developing and executing strategic marketing plans to boost brand awareness and drive product visibility. I managed both digital and traditional campaigns, coordinated branding efforts, oversaw content creation, and analyzed market trends to adjust strategies accordingly. I also led a team, ensured consistent messaging across all platforms, and collaborated with sales and product teams to align goals.

Key Achievements:

Successfully launched [product/campaign name], reaching over [X]% target audience within [X] months.

Increased social media engagement by [X]% through creative content and influencer partnerships.

Reduced marketing spend by [X]% while improving lead quality.

Salesperson Experience

In my sales role, I consistently met and exceeded monthly sales targets by building strong customer relationships and delivering value-driven solutions. I conducted product presentations, negotiated deals, and followed up on leads efficiently. My ability to understand customer needs allowed me to upsell and close deals confidently.

Key Achievements:

Achieved [X]% of sales target for [consecutive months/year].

Closed high-value deals with key clients, increasing revenue by [X]%.

Maintained a customer retention rate of [X]% through excellent post-sale service.

Customer Service Experience

As a Customer Service Representative, I provided timely and professional support to clients, resolved complaints effectively, and ensured a positive customer experience. I handled inquiries via phone, email, and social media, maintained service logs, and collaborated with teams to improve service delivery.

Key Achievements:

Resolved [X]% of customer issues within the first contact.

Recognized for high customer satisfaction rating ([X]% or positive feedback).

Implemented a new ticketing system that improved response time