Michael Adam Pagdalian

Michael Adam Pagdalian Administrative Assistant | Business Development | Enrollment Officer Summary Resourceful and detail-oriented professional with experience in administrative support, business development, and enrollment services. Skilled at managing office operations, coordinating schedules, and streamlining workflows to boost team efficiency. Proven ability to build strong client and stakeholder relationships, drive business growth through Education Present outreach and follow-up, and guide individuals through enrollment processes with clarity and professionalism. Adept at handling multiple priorities, solving problems quickly, and contributing to organizational success with a balance of efficiency and quality Amazon Virtual Key Sales Representative Business Management DLVR.COM (Scaleme) BYU Idaho - Virtual Class May 2025 - Aug 2025 2003 - 2005 Associate Computer Technology University of Cebu Managed outreach to property managers, scheduled upgrade appointments, and ensured smooth adoption of the Amazon Virtual Key system. Built strong client relationships, handled objections effectively, and consistently met outreach and appointment-setting goals. Supported property teams by gathering technical access details for proper integration and contributed to Amazon’s mission of improving last-mile delivery solutions. Highschool Education University of Cebu Elementary Education Liceo de San Pablo Expertise Innovation and Product Development Microsoft Excel Business Development Customer Service / Support Sales Strategy and Lead Generation Market Research and Analysis Leadership and Team Management Lead Enrollment Officer | Case Coordinator ( Part - Time ) Pacis Law Immigration LLC FZ May 2024 - Nov 2024 My role involves managing client inquiries on the Wix dashboard, WhatsApp, and email, addressing questions about enrollment, explaining the legal services agreement, and coordinating orders. Responsibilities also include promoting services, handling emergencies, investigating complaints, updating accounts, and providing information on services, events, and rates. Sales Representative BK Marketing April 2023 - October 2023 My role involves managing customer relationships from lead outreach to purchase, reporting daily activities and sales results to the President, and submitting reports and sales orders promptly. Enrollment Counselor Bloom November 2021 - December 2023 Language My role involves onboarding enrollees, contacting them via email, phone, WhatsApp, or Messenger for the upcoming semester, and providing guidance on next steps after enrollment completion. English Outbound Lead Coordinator & Rep Transaction Coordinator Cebuano Zues Living September 2022 - June 2023 Filipino My role involves sourcing leads for the Rep Team using Artemis tools, coordinating target lead details, creating contracts for property owners, and contacting owners via email or phone to remind them about unit renewals with Zeus. Reference Kyle Vreeken Joseph Bentum Chief Operating Officer - COO MorCap Investments Success Manager Bloom Phone:- Phone: - Email : - Email : -