Micha Sofia M. De Jesus

I am a results-driven Operations and Finance Manager with extensive experience in offshore operations, logistics, accounts payable, and customer service management. In my role at Semicab Inc., I’ve led cross-functional teams and spearheaded strategic initiatives that improved operational efficiency, optimized cash flow, and increased profit margins. My expertise includes strategic planning, financial reconciliation, process improvement, and carrier relations, ensuring seamless logistics operations and exceptional service delivery across global teams.

Before joining Semicab, I gained valuable experience in customer service and provider data management with organizations such as Cardinal Health International Philippines, Oscar Health Insurance (via LizardBear Tasking), Uber Systems Inc., and JPMorgan Chase & Co. In each of these roles, I consistently delivered top performance and maintained high customer satisfaction ratings.

I studied Bachelor of Arts in Communication Arts from De La Salle University Manila, which has strengthened my ability to communicate effectively, lead diverse teams, and make data-driven decisions in fast-paced, high-impact environments.