Micah Russel Dalagonan

Micah Russel Claveria Dalagonan Unit A1 412 Urban Deca Homes Brgy. Abangan Norte Mac Arthur Highway Marilao Bulacan, Philippines Mobile: (-- As a visual assistant specializing in customer service, I can help the company keep their customers satisfied with their experience. Your company will benefit from the skills and good work attitude I have acquired from my three-year experience as a hotelier. Personal Data Age: 25 years old (23 February 1996) Height: 5’4 Weight: 55 kgs. Civil Status: Single National Competency Certificates EVENTS MANAGEMENT SERVICES NCIII FOOD AND BEVERAGE SERVICES NCII BARTENDING NC II FRONT OFFICE NC II HOUSEKEEPING NCII Skills Proficiency in written and oral communication (English and Filipino) Flexible and has very good interpersonal skills Experienced in hosting events Organized and good with time management Competent in Microsoft Office, PowerPoint and Excel Photo and Video editing Social Media Management Working Experience Banquet and Skydeck Server, Host and Cashier The Bayleaf Intramuros (Intramuros, Manila) May 12, 2018-Current Handled VIP personnels in social events and conferences. Assigned to coordinate with the event organizer, bus-person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. Assigned to set up 250 seat ballroom and function rooms for specific event. Hosted several events like wedding, birthday and special occasions. Assist guests with their reservation and present the menu well. Manage money and assigned to send daily outlet reports. Barman, Server Balayan Private Resort (Balayan, Batangas) May 2015 Handled VIP personnel and provide assistance with their needs. Assist the chef and prepares their table for dining experience. Prepares the beverages ordered by the guests. Training and Seminars “HEX” Uncovering the Next Hospitality Experiences The 7th Annual HRM Students Convention Our Lady of Fatima University March 27, 2017 Food Cost Control Our Lady of Fatima University March 16, 2017 Tourism Marketing and Promotions Our Lady of Fatima University January 23, 2016 Butler Service Seminar Pan Pacific Hotel Manila March 5, 2016 “Thinknology” Professional Development and Property Management System Pan Pacific Hotel Manila March 5, 2016 Overview of Hotel and Careers in Hospitality Industry Ballroom 1, Hyatt Regency Hotel and Casino Manila October 22, 2015 Quality Trends of Hotelier Ballroom 1, Hyatt Regency Hotel and Casino Manila October 22, 2015 Food Safety and Sanitation Gumbo, Mall of Asia, Pasay City October 22, 2015 Leadership and Organizational Affiliations Oral Presentation Competition Research 2018 Farm in the City: Lived experience of selected urban farmers in Quezon City 2nd Place Research Leader March 2018 Sustain.Ability Sustaining the Hospitality and Tourism through a showcasing of abilities Event Manager September- “HEX” Uncovering the Next Hospitality Experiences The 7th Annual HRM Students Convention Assistant Secretary Our Lady of Fatima University March 27, 2017 Educational Background Bachelor of Science in Hotel and Restaurant Management Our Lady of Fatima University 2012 – 2018 Lagro, Quezon City Character References Mr. Tom Chester Asignado Banquet Supervisor The Bayleaf Intramuros Cel. #: - Mr. Voltaire Garcia Skydeck Restaurant Manager The Bayleaf Intramuros Cel. #: - I hereby certify that the above information is true and correct to the best of my knowledge and belief. MICAH RUSSEL CLAVERIA DALAGONAN