I have a 5 year exprience as a Customer Service Specialist 2 years of which as a Financial Customer Service Manager.We handle basic bankcard trouble shooting as well as card activation and reset. We also explain bank transactions and basic verifications for possible fraud transactions.
I also worked for a year and a half as an Office Based- Virtual Assistant.I do phone, email as well as chat support for an online optical shop. I also have direct contact to corporate staffs from all departments to insure the best and fastest resolution to customers inquiry.