Micah Bebania Crisostomo

MICAH CRISOSTOMO General Virtual Assistant ABOUT ME --https://www.facebook.com/micahbebania.crisostomo/ Dedicated Virtual Assistant with a knack for multitasking and problem-solving. Proficient in digital tools and committed to excellent client service. I bring administrative expertise to streamline operations and contribute to team success. https://www.linkedin.com/in/micah-crisostomo-77137a215/ EDUCATION Bachelor of Science in Business Administration University of Saint Louis OBJECTIVE To leverage my expertise in administrative support and communication to assist executives and teams in achieving their goals. Committed to providing efficient and reliable service, maintaining confidentiality, and delivering high-quality work. Tuguegarao City, Cagayan- SECONDARY ISU- S&THS Cabagan, Isabela- PERSONAL INFORMATION Filipino, Philippines LANGUAGE WORK EXPERIENCE March 5, 2018- September 18 ,2018 Saint Paul Hospital Tuguegarao, Inc. Business Office - (PhilHealth Insurance Corporation) Clerk Processed and submitted PhilHealth claims, ensuring accuracy and completeness of documentation. Maintained accurate and up-to-date records of patient accounts and PhilHealth transactions. Addressed patient inquiries regarding PhilHealth coverage and billing concerns. Ensured compliance with PhilHealth regulations and guidelines in all billing practices. Advance English Native Filipino March 14, 2022—Present KAI BUILDERS SPECIALIST (Family Business) REFERENCES Ms. Ivy Mendoza- Oczon VA Masterclass Top Tier VA Agency - Coach / CEO Email:-Ms. Andrea Rivera (Social Media Manager) VA Masterclass Top Tier VA Agency - Coach Email:- Administrative Assistant Managed daily office operations, scheduling, email correspondence, and data entry. Prepared documents, ensuring accuracy and professionalism. Prepared and sent out billing statements monthly, reducing errors by 20% and improving client payment by 15% Managed office supplies and inventory management. CORE COMPETENCIES Communication Skills Time Management Email Management Calendar Management Travel Management Multitasking Skill Administrative Support Proficiency in Office Software and Tools Customer Support Adaptability Attention to Detail Organizational Skills Discretion and Confidentiality Data Entry TOOLS PROFICIENCY Microsoft Office Suite Google Workspace Gmail Zoom Google Meet Microsoft Teams Trello Asana Google Drive Calendly Canva SEMRush Lemlist ViolaNorbert ChatGPT TRAINING & INTERNSHIP Land Transportation Office, Regional Office 02 Licensing Department - Trainee Virtual Assistant Master Class Training Top Tier VA Agency October 2024