Mia Karen Bituin

MIA KAREN BITUIN Trained in leadership and offering a meticulous eye for proofreading detail. Innovative problem-solver with approachable attitude and insightful critical thinking abilities. WORK EXPERIENCE CONTACT-Davao City, Davao Del Sur Philippines, 8000 - EDUCATION Davao Doctor’s College Technical Vocational-Livelihood Caregiving Strand -) Content Moderator Conectys Philippines ( August 2022 – April 2024 ) Managed content distribution to online channels and social media platforms Approved, reviewed content flowing to website Drove accuracy of content through careful proofreading and fact-checking Dispatcher Poseidon Distribution Inc. ( May 2024 - October 2024 ) Efficiently schedule and dispatch truck drivers Facilitate the deployment of trucks for delivery and pickup of trailers (loaded/ unloaded) from one Holy Cross of Davao College Bachelor of Business Management -) SKILLS Customer service Creativity Communication skills location to another. Monitor dropping/ delivery routes and driver performance using real-time tracking systems. Coordinate and manage daily dispatch activities. Customer Support Representative (Seasonal) Conectys Philippines (November 2024 -January 2025) Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Time Management Acknowledging and resolving customer complaints. Attention to detail Ensure customer satisfaction and provide professional customer support.