MHENARK JOHN
TOGONON
CUSTOMER
SERVICE
REPRESENTATIVE
Profile
An experience Customer Service Representative passionately
providing exceptional service to our stakeholders,
Work Experience
-
togononmhenarkjohnb@gmail.
com
Brgy. Lawaan Roxas
City, Capiz Philippines
Carelon Global Solutions
Customer Service Representative
August 7,
2023 –
August 2,
Education
2024
Interpersonal Skill
ADAPTABILITY
TEAMWORK
Language
English
Tagalog
adherance to industry regulations.
Managed provider’s payment reissue and status.
members inquiry.
Collaborated with cross-functional teams to
streamline communication between providers and
members.
2023
Problem Solving Skills
enrollment/cancellation update of plans with
effectively and efficiently check providers and
Electrical Engineering
Customer Service
providers, ensuring accurate billing,
Utilize tools such as Compass, Facets Macess to
Electrical Engineering
Western Institute of
Technology
Skills
Effectively managed claims and benefits for our
References
Pearly Diaz
Clerk of Electrical
Engineering Dept.
Western Institute of
Technology Inc.
Phone:
-
Engr. Bea Monique
S. Robles
Instructor, Electrical
Engineering Western
Institute of Technology
Inc.
Phone:
Engr. Ronnie M.
Cabalum
Instructor, Electrical
Engineering Western
Institute of Technology
Inc.
Phone:
-
-