I work in a customer service for almost 3 years, and my specializations are the ff:
Detail oriented
Knows how to communicate properly
Knowledgeable about the product/services that she is selling
product research
Very Considerate
Email management
Knows how to build rapport and long lasting relationships with the clients
Preparing product/service reports
Knows how to manage large amounts of calls
Hospitable
Provides accurate, valid and complete information
Handle complaints and provide alternatives/solutions
Greet customers warmly
Assist customers/clients the best way I can
Able to deal with customers via email, phone or face to face
Look after the customers accounts and update tgeir transaction status
Know how to play in a team
Follow up on customers with regards their inquiries