Mfon Vanessa Effiong

Mfon Vanessa Effiong

$20/hr
Customer service, Virtual/Legal assistant , HR/Admin
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Abuja, Abuja, Nigeria
Experience:
9 years
MFON VANESSA EFFIONG Surulere, Lagos, Nigeria Tel: - Email:- https://www.linkedin.com/in/vanessa-effiong PROFILE As a driven, passionate, and talented business professional with over six years of hands-on experience in Legal Advisory, Company Secretarial Services, Customer Service, Research, Administration and Operations, I am actively engaged in utilizing my legal expertise to connect the dots between business requirements and performance needs. By implementing people initiatives that align with set business objectives, I enhance the overall effectiveness of an organization's workforce. My toolkit is broad and flexible; I skillfully resolve complex interdependent activities into manageable tasks and sub-tasks that are meticulously documented, monitored and controlled. With an innate ability to provide excellent service while paying attention to even the smallest details, I strive for nothing less than perfection in all aspects of my work. PROFESSIONAL FORTE          Legal Advisory Company Secretariat Services Documentation for compliance and communication with all parties. Administrative Assistance Customer Service Compliance People Management Vendor Management KYC Due Diligence EMPLOYMENT HISTORY ASL Contractors Ltd 2023 Human Resource Executive/Liason Officer Responsibilities/achievements           Oversee recruitment, selection, hiring and onboarding of new employees. Maintain HR records, including employee files, compensation, and benefits information. Handle employee relations and resolve any workplace conflicts or issues. Administer compensation and payroll programs and ensure accurate processing of payroll. Develop employee recognition and rewards programs. Oversee and manage employee wellness and safety programs. Provide HR support and guidance to the project manager and employees. Collaborate with other departments to achieve company goals and improve HR processes. Stay updated on current industry trends and best practices in HR management. Provide counselling on policies and procedures. ATDAMS Ltd, Lagos- Legal/Executive Assistant Responsibilities/achievements:       Revise and evaluate diverse written materials. collaborate with agencies/clients/vendors. Coordinate meetings and record proceedings. Gather information for presentations oversee financial transactions. Prepare and plan travel itinerary Offer comprehensive administrative assistance. Growth & Development Asset Management Limited, Lagos Legal Officer Responsibilities/achievements:     - Manage legal documentation and correspondences in strict confidence. Draft and review various documents/correspondences such as letters, MoUs, agreements, resolutions, etc. Liaise with regulatory agencies, external counsel, clients, and vendors. Conduct research and write legal opinions.      Organize meetings and take down minutes. Liaise with the company secretary to ensure due diligence is carried out on every transaction. Review account opening documentation and ensure accounts are properly opened (KYC). Manage clients' billing by preparing, finalizing, and sending out bills, as well as resolving billing issues. Provide general administrative assistance, such as maintaining executives' calendar and making travel arrangements. Growth & Development Asset Management Limited Customer Service Representative Responsibilities/achievements:            - Acted as a point of contact for executives, employees, clients, and other external partners. Handled enquiries and complaints, as regards company's products and services Received mails and parcels on behalf of top management executives. Sourced and marketed the company's products and services to visitors and contacts Followed- up on new prospects and returning clients. Reviewed account creations and ensured compliance with regulatory and company's policy (KYC). Conducted surveys and research on new trends, Customer satisfaction and needs. Drafted and reviewed various documents/correspondences and responded appropriately. Screened phone calls, inquiries, requests, and handled them when appropriate. Drafted information for internal and external communication, e.g., memos, emails, letters, presentations, reports. Handled corporate gifts on behalf of clients. Wale Ogunade Chambers, Lagos Lawyer- Responsibilities/achievements:     Actively involved in the team that successfully instituted and concluded out of court settlement (mediation) between a client and a foreign owned airline. Attended and held briefs at several court proceedings bordering on labor, contract, property, family and criminal law at the High Court, Federal High Court, National Industrial Court and Court of Appeal. Performed legal research, documented review and legal defense, strategizing with senior counsel. Draft and review various documents, e.g. Court processes, agreements, letters etc. Legal Advisory. Ministry of Justice, Asaba, Delta State (NYSC) Legal Assistant Responsibilities/achievements    - Manage legal documentation and correspondences in strict confidence. Draft and review various documents/correspondences such as letters, MoUs, agreements, etc. Conduct research and write legal opinions. EDUCATION University of Calabar, Cross Rivers State Bachelor of Law Nigerian Law School, Lagos Barrister-at-Law 2013 2015 PROFESSIONAL AFFLIATION Nigerian Bar Association– Member Nigerian Bar Association– Member (Section on Business Law) SKILLS:         Great organisational skill Excellent interpersonal/communication (both verbal and written). Problem solving Proficiency in the use of Microsoft Word, Microsoft Excel and PowerPoint. Collaborative and flexibility People Management Attention to detail High level of discretion   Professional/great work ethics Ability to multitasking REFERENCES: To be provided on request.
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