Meyling Cuadra

Meyling Cuadra

$12/hr
Customer Services | Marketing professional | Coaching | Customer success
Blend
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
39 years old
Location:
Managua, Managua, Nicaragua
Experience:
12 years
Meyling Cuadra -EMAIL Ciudad Jardín R 31 ADDRESS- PHONE OBJECTIVE To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success. EXPERIENCE Operation Manager Boombit January-2018 - Currently Make sure the organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients. - Planning and controlling change. - Managing quality assurance programmes. - Researching new technologies and alternative methods of efficiency. QA Analyst - Endpoint Project Boombit October-2017 - Currently Essential Responsibilities: - Assists in issue identification and design of analytic approaches. - Provides support and point of contact for department clients requesting routine information, data summaries and or reports. - Applies specified analytical methods including assessing the significance of observed changes, identifying associations among measured quantities, forecasting trends, etc. - Contributes to written reports and presentation materials describing project or task objectives, methods, data, and results. - Implements specified QA procedures to ensure accuracy of project data, results and written reports & presentation materials. Digital Advisor Boombit September-2016 - Currently Work very closely with clients and staff to identify opportunities and methods to improve efficiencies with analysis; supporting and training end-users; documenting processes and deliverables. Administrator Pan de Vida June-2014 - August-2015 Head of the Marketing and admission department Golden health medical center February-2014 - October-2014 Data processor and analyst for new massive customers Tide manufacturing March-2012 - December-2013 Supports data-informed decisions by consulting with clients to identify and clarify key business needs; translating business requirements in multiple channels. Customer Service agent and Supervisor: Accedo Technologies March-2010 - November-2012 I was in charge of developing customer services agents, promote values and encourage a great organizational behavior. EDUCATION Mercadeo y Publicidad Universidad de Ciencias Comerciales Managua, Nicaragua Liderazgo consciente y auto-gestión estratégica. Centro de Líder Managua, Nicaragua 2017 - 2018 Creatividad y pensamiento de diseño Boombit Academy Managua, Nicaragua 2017 - 2018 Artista plástica Centro Cultural Managua 2007 SKILLS •Analytical thinking, planning , •Adaptable. , •Able to build relationships. , •Organization and prioritization skills. , •Loyal and discreet (maintain confidentiality). , •Ability to work effectively as a part of a team or individually. , •Efficient. , •Computer and internet skills. , •Time management. , •Lead nurturing.
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