I do content moderation, phone handling, and chat support for one of the biggest online website for 3 years already. My expertise is moderating customer's review, media/image content, customer's/seller comments, customer's question and answer.
As content moderator our number one priority is to make sure that the user-generated content submitted online website or platform is as per guidelines and are placed in the right category, free from scams, doesn’t include any illegal items, and are appropriate.
I'm hardworking, easy to deal with, and eager to learn more for self and skill improvement. I believe that working with passion is a key to success. If you are passionate towards your work, quality and productivity will follow.
As a customer care specialist, I can offer your customers a great shopping experience and friendly customer care conversation, by quickly solving their problem, giving them more updated information about their concerns, and assurance that I am there for them all the way through.
I excelled in this kind of job, as I humbly got awards such as top agent and even giving me an appreciation for being hard worker and punctual.
I always give my 100% when it comes to keeping my stats high and working hard in return for my company. I am very much eager to know more about the job and experience more skills as an add on.