Metta Eu

Metta Eu Profile 5C19, Metrovilla Apartment Jalan Mewah, 68000 Ampang Selangor, Malaysia Driven, passionate, adventurous, creative, thrives in challenging situations - five characteristics that sums up the individual. A15, Block B, Lorong Hijau 1/1, Taman Hijau, Kg Koh, 32000 Sitiawan Perak, Malaysia Over 25 years of IT experience, spanning: - - • • • • • • • • • Software & Solutions Design & Development Application Implementation & Support Project Planning & Management Database & Tools Training & Consultation Audience & Channel Evangelism Partner & Product Management Business Development & Management Account Management People Training, Development & Management - sg.linkedin.com/in/mettaeu www.facebook.com/mettaeu68 1 Career Highlights: 2016 – Current: • • • • • • • Managing a team of 15 Software Analyst, Analyst Programmers & 3D Modelers for the development of (1) a local Bridge ShipHandling Simulation (BSS) System for the Royal Malaysian Navy, (2) Fleetwork Trainer (FWT) System, (3) Ship Engine Simulation (SES) System, (4) Ship Security Trainer (SST) System, (5) Integrated Platform Management System (IPMS). Leading the Project Management of the entire end-to-end development: o Software Design, o Functional & Technical Architecture, o Testing Verification & Validation employing ▪ ISO Standards, ▪ Agile SDLC. Implemented & attained ISO 9001:2015 Certification for the entire Software Division. In the process of developing the BSS System to attain the prestigious International Maritime Organization (IMO) Certification for Simulator Training Solutions. Manages the HW & SW Integration Research & Development efforts for the company. Championed and manages the IT Infrastructure needed to keep the company operational o Installation & Setup of Microsoft Server & Virtual Server Farm o Installation & Setup of Network Infrastructure o Installation & Setup of the Domain Controller & Active Directory o Installation & Setup of Microsoft Exchange Server o Installation & Setup of Microsoft SQL Server RDBMS & Analytics o Installation & Setup of Microsoft SharePoint Portal Architected, Designed and Developing the Intranet and the required In-House Applications – o Employee Management Portal o Internship Management Portal, o Procurement Management Portal, o Software Version & Testing Management Portal, o ISO & IMO Certification Management Portal. 2012 – 2015: • Drove Business Development for a Network Marketing organization in Singapore. o Recruited & Trained 100 direct & 300 in-direct sales personnel. o Personally generated total average annual revenues of SGD 500,000 per annum. o Created, Trained & Managed Distributed Sales teams across in Singapore, Malaysia, Indonesia, Thailand, India, Australia and USA. o Developed & Conducted Customized Monthly Regional Training for Expert Level Sales Teams. 2 2006 – 2012: • Developed and Piloted a Customer Employee Productivity Program with: • Sony – 2,500 employees • Unilever – 1,100 employees • Citibank – 12,000 employees The focus was to drive EA renewal & increased personal productivity within the customer employee workforce via the deep collaboration of HR & IT. • Architected a Business Value Proposition that won the largest Microsoft SQL - BizTalk implementation in Asia in BHP-Billiton. • Established NET NEW Enterprise Agreements in the following accounts: • • • • • • US $1.5M - Singapore Airport Terminal Services US $1.0M - Singapore Airlines US $2.5M - Resorts World Sentosa US $2.5M - Neptune Orient Lines US $2.5M – Sony Asia Pacific Grew Global Accounts Enterprise Agreements allocations in the following accounts: Daimler - $250K  $3.5M (Global EA - $35M) Siemens - $300K  $2.4M (Global EA - $110M) BHP-Billiton - $0  $2.5M (Global EA - $25M) Unilever - $300K  $1.5M (Global EA - $15M) Merck - $0  $1.5M (Global EA - $20M) Johnson & Johnson - $0  $1.1M (Global EA - 11M) Intel - $500K  $1.1M (Global EA - $15M) Novartis - $100K  $500K (Global EA - $8M) Sanofi Aventis - $150K  $500K (Global EA - $9M) Bosch - $0  $500K (Global EA - $7M) *** NOTE: All of the allocation increases came through customer requests to HQ. 3 2001 – 2005: • Crafted a strategy to conduct a Proof-Of-Concept of the migration of Unilever’s SAP APO system platform from AIX/Oracle to Windows/SQL. Was nominated for & won the Microsoft CSI award for this effort. • Crafted a strategy to retain ABB India running on Windows 2000 & Oracle who was moving to IBM AIX. A very strategic win for Microsoft India. 1996 - 2000: • • • • • • • • • • • Joined & Started Up Info Trek Sdn Bhd, one of the earliest Microsoft Authorized Technical Education Centers (ATEC) in Malaysia in 1996. First Batch Microsoft Certified Trainer (MCT) status for SQL Server 6.5, Visual Basic 5.0 & Visual Studio 97. Joined Microsoft Malaysia as the Developer Evangelist & Product Manager for Visual Studio 97. Recognized as one of the industry experts in Malaysia & Singapore within a year after switching from UNIX & UNIFY RDBMS to WINDOWS SERVER, SQL Server 6.5 & VISUAL STUDIO 97 Held Asia’s FIRST Microsoft Professional Developer Conference (PDC) in Kuala Lumpur Held Asia’s FIRST Microsoft Business Internet Summit in Kuala Lumpur 1990 - 1995: Successfully established a career in IT despite not having a degree and only completing a 3month UNIX & UNIFY RDBMS training. Learned majority of the technologies through self-exploration, reading and experimentation. Despite not having ANY knowledge of Financial Operations, Distribution Operations nor Manufacturing Operations… Co-developed & managed a MRP-II Solution using UNIFY RDBMS on UNIX Operating System with an Australian company. Implemented MRP-II Solutions at Public Packages, Chocolate Products, Soctek Edible Oils, Antara Steel, Sergam Berhad, and Time Engineering & Bright Packaging within 4 years! Implement the BAAN Financial & Distribution modules within the 6 month timeframe for Sony. This was the first ever ERP implementation done on a UNIX platform which took only 6 months. 4 Experiences Teknomatrik Sdn Bhd – Head of Software Development August 2016 – Present (1 year 1 months) Lumut, Perak, Malaysia • • • • • Formulated the Software Development Business Vision & Structure. Managing 15 Software Analyst, Analyst Programmers & 3D Modelers Leading the Project Management of the entire end-to-end development: Implemented & attained ISO 9001:2015 Certification for the entire Software Division. In the process of developing the Shiphandling Simulation System to attain the prestigious International Maritime Organization (IMO) Certification for Simulator Training Solutions. Attems Enterprise - Chief Runner December 2015 – Present (2 months) Kuala Lumpur, Malaysia • • • • • Formulated the Business Vision & Structure Created the Sales & Marketing Structure Direct Sales engagements & relationship management Business Development & Consultation. Focused on the Internet of Businesses Attems Pte Ltd - Chief Runner November 2012 – Present (3 years 3 months) Singapore • • • • Formulated the Business Vision & Structure Created the Sales & Marketing Structure Direct Sales engagements & relationship management Specialist Consulting in Water Technology and Nutrition Enagic - Independent Distributor November 2012 – Present (3 years 3 months) Worldwide • • • • • Direct Sales & Technical Specialist for the LeveLuk SD501 water ionizer systems. To drive WW Sales of the water ionizer systems through Network Marketing channels. To create channel selling partners throughout the Asia, EMEA & US regions. To provide customer satisfaction through remote supporting functions. To provide Train-the-Trainer & On-Site training for local channels and end-users 5 Microsoft Singapore - Sales Manager - Global & Strategic August 2005 – November 2012 (7 years 4 months) Singapore • • • • • • • • • • • • • • • This dual role was to develop Microsoft selling strategies that are in-line with customer's business needs and long-term strategies. Direct Sales engagements & relationship management in Selected Key Microsoft Global Downstream accounts – BHP-Billiton, Merck, Siemens, Daimler, Unilever, Sony, Panasonic, Toshiba, Sanofi-Aventis, Novartis, Johnson & Johnson, Intel & Robert Bosch. Providing deep coverage for specialist skills and support to customers with a Global Enterprise Agreement. Business Development and Strategic Alliances with identified key contacts within the customer space and generating local pipeline engagements to affect local and global revenue upsides. Drive Business Development activities in the Asia regions to drive up license usage for annuity. Singapore became the customer's licensing hub for Asia license purchasing consolidation. Implementation rollout via Singapore also ensured Year-on-Year HIGH Microsoft Consulting & Premier Services attach rates. Grew the Global Revenue Allocations on an average of 30-40% annually. For a 1 year period during-, I also managed Strategic & Major Accounts such as Singapore Airlines (SIA) during their transition in spinning off Singapore Airport Terminal Services (SATS); Neptune Orient Lines (NOL) during their WW HQ consolidation from the US back to Singapore & Resorts World Sentosa (RWS) during the start-up phase. Ensure the growth of these high-end customers through Creative business innovations and customer satisfactions for the deployments of Microsoft suite of solutions. Architected Creative business focused CXO engagements and crafted business productivity activities at the various business units to drive up license adoption & usage for large annuity revenues. Grew revenues from the annual average of $200k to $2.5M (SIA & SATS). Implemented the FIRST Microsoft Dynamics & BizTalk solution for an Airline business at SATS and for a casino at RWS. Consolidated the FIRST Shipping business EA worth $2.5M at NOL. This role is 60-40 remuneration base where 60% is base salary and 40% incentive is performance & quota based. Individual quota ranged from USD6M – USD12M contributing to a Group Quota of USD20M – USD30M. 6 Microsoft Asia Pacific RHQ - Regional Business Development Manager March 2001 – September 2005 (4 years 7 months) Singapore • • • • • • • • • • • • Managed ISV partners who had regional presence in Asia. The job included winning them over to the Microsoft platform and also ensuring that their customer deployments were on Microsoft Windows & SQL Server platforms using the Microsoft Visual Studio set of development tools. Managed SAP as a Regional Partner. Managing the SAP & SAP partner eco-system. Engaging in all SAP field sales opportunities across Asia-Pacific. Direct Sales engagements at field level. Providing deep Solutions specialist skills for SAP focused sales & bid engagements. Engage SAP to ensure maximum deployments of Microsoft technologies into new SAP deals • Drive ORACLE migrations to SQL SERVER for customers upgrading their SAP investments. The goal was to drive cost reductions and improving performances of the customer SAP implementations. Business Development and Strategic Alliances besides Readiness and GTM engagements. This role is 70-30 remuneration base where 70% is base salary and 30% incentive is performance & quota based. Regional (group) quota is USD30M in SQL Server product revenue. Microsoft Knowledge Capital Center (MKCC) - Partner Account Manager, ISV July 1999 – March 2001 (1 year 9 months) Kuala Lumpur, Malaysia • • Lead the Partner Developer community. Managing the ISV focused partners to bring Enterprise Solutions to the 120 managed Enterprise customer space. Microsoft Malaysia - Application Developer Manager April 1998 – June 1999 (1 year 3 months) Kuala Lumpur, Malaysia • Business Development work which involved bringing the Malaysian ISV Developer community thru to maturity on the Microsoft platform in line with Microsoft's visions & Malaysia's aspiration to become the IT hub for South East Asia. 7 Microsoft Malaysia - Developer Evangelist September 1997 – April 1998 (8 months) Kuala Lumpur, Malaysia • • • • • • Developer Evangelism & Specialist Grew the Microsoft software developer community from 1500 strong to 7,000 strong. Converted software development houses and key competition local ISV to the Microsoft Visual Studio 97 development tools and SQL Server development platform. Architected and executed the FIRST Microsoft PDC - Professional Developer Conference - the first ever PREMIUM PAID event in Asia held specifically for the Microsoft Software Developer community. Grew the adoption rate of the Visual Studio 97 & SQL Server platform by more than 200% Grew the LOCAL software development partners and ISV partners by 300% Info Trek Sdn Bhd - Consulting Trainer September 1996 – September 1997 (1 year 1 month) Kuala Lumpur, Malaysia • • • Consultant & Trainer - UNIX & PERL Programming Microsoft Certified Trainer - SQL Server 6.5, IIS, VB 5.0, Visual Studio 97 Consultant - Remedy HelpDesk Solutions, Unify RDBMS Database, Sybase RDBMS and SQL & DBA Best Practices Baan (Malaysia) Sdn Bhd - Consultant 1996 – 1997 (1 year) Kuala Lumpur, Malaysia • Managed & executed Baan ERP Solutions implementations for customers across Malaysia • Implement the Financial and Distribution modules within the 6 month timeframe for Sony India. This was the first ever ERP implementation done on a UNIX platform which took only 6 months. 8 Object Software Sdn Bhd - MRP-II Specialist September 1990 – March 1994 (3 years 7 months) Kuala Lumpur, Malaysia • • Implementation consultant and senior technical specialist for the home-grown FGH MRP-II System. Implemented the system at o Public Packages - Penang, o Chocolate Products - Butterworth, o Antara Steel Berhad - Johor, o Sergam Berhad - Johor, o Time Engineering - Kuala Lumpur o Bright Packaging - Kuala Lumpur. • • • Assisted in the implementation of Financial Module. Led in the implementation of the Distribution & Factory Modules. Performed "turn-key" application & reports customisations on-site and architected value-added customisations & modifications to meet the varied customer business needs. All these were executed using SQL RDBMS tools including RPT Report Writer, UNIX Shell & ANSI C Language and PERL Programming Language. Unify (Asia) Sdn Bhd - Software Programmer April 1990 – September 1990 (6 months) Kuala Lumpur, Malaysia • • Software development using the UNIFY 4th Generation Language (GL) RDBMS. Using SQL on UNIX platform to develop MRP-II solutions. Dexin Bullion, Commodities & Futures - Dealer's Representative January 1990 – March 1990 (3 months) Kuala Lumpur, Malaysia • • Licensed commodities & futures trader. Specialized in T-Bonds, Pork Belly & Orange Juice futures. Shangri-La Hotels and Resorts - Room Service Waiter November 1986 – November 1988 (2 years 1 month) Kuala Lumpur, Malaysia • Room Service & Mini Bar Day-to-Day Operations Shangri-La Hotels and Resorts - Banquet Waiter November 1985 – November 1986 (1 year 1 month) Kuala Lumpur, Malaysia • Banqueting and Food & Beverage Daily Operations 9 Education Strategic Business School, Kuala Lumpur Diploma in Manufacturing Management (DiMM), 1995 – 1996 Cochrane Road High School Middle Certificate Examination 1984 – 1985 La Salle Secondary School, Klang Lower Certificate Examination 1981 – 1983 La Salle Primary School, Klang 1975 – 1980 Certifications Microsoft Certified Developer Microsoft Certified Trainer : • • • • Database Developer on SQL Server 6.5 Database Administrator on SQL Server 6.5 IIS Server 1.0 Administrator Visual Basic 5.0 Microsoft Certified Office User : • • • PowerPoint 97 Word 97 Excel 97 Microsoft Certified Technology Specialist : • • Windows Server 4.0 Active Directory Windows Server 4.0 Network Infrastructure Referrals Available upon request 10