Messiah Faith Aragones Suasin
Camanjac, Dumaguete City, Negros Oriental
Email:-Contact: -
Objective:
Seeking for a growth oriented employment that will utilize and enhance my knowledge and skills.
Qualification:
Civil Service Commission Eligible (April 2013).
Proficient in MS Office Application (MS Word, MS PowerPoint, MS Excel, etc.)
Basic knowledge in Networking and Programming
Good communication skills (Written and Oral)
Flexible and good at time management
Trainable and have a great sense of responsibility
With Good customer service background
Educational Background:
Bachelor of Science in Computer Science (BSCS)
Asian College of Science and Technology (ACSAT – DGT)
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High School
Ramon Teves Pastor Memorial Dumaguete Science High School
(2001 – 2005)
Work Experiences:
Technical Support Representative
INSPIRO – Dumaguete City
August 2018 – February 2019
Provides customer assistance over the phone by answering customer’s inquiries, discussed billing, troubleshoot internet connections and devices, helped in quality assurance, organized teams, do coaching and engaged in some admin tasks.
Technical Support Representative
SPi – Global CRM Inc. – Dumaguete City
February 2012 – August 2018
Provides customer assistance over the phone by answering customer’s inquiries, discussed billing, troubleshoot internet connections and devices, helped in quality assurance, organized teams, do coaching and engaged in some admin tasks.
Customer Service Representative
SYKES ASIA INC – Mabolo Cebu City
May 2011 – October 2011
Provide over the phone assistance towards customers.
Encoder (OJT)
Philippine National Police – Dumaguete City
2010 (Work as an encoder and do office works)
Assigned as encoder for police reports
Character References:
Mr. Dondon Pinili
Operations Manager
SMILES on demand outsourcing– Dumaguete City
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Mrs. Virginia C. Alcancia
Barangay Captain
Camanjac Dumaguete City
Mr. Albert Trumata
Campaign Supervisor
INSPIRO - Dumaguete
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