MERYL L. MATIGNAS
SEO STRATEGIST
PERSONAL PROFILE
CONTACT ME
Blk36 lot57 lentils drive brgy
San Jose Robinson Homes
Antipolo City-
SKILLS SUMMARY
I am a SEO Strategist and a Customer Service Associate.
I can provide impeccable quality and fast turn around.
Helping client to optimize their website.
WORK EXPERIENCE
Customer Care Associate
Philstocks Financial Inc | March 13, 2018 - May 17, 2019
Account opening for trading account
Lodgement of Stock Certificates or converting paper
shares to electronic shares
Certification for Annual Stockholder's Meeting
Certification for Visa Application
Assist clients on how to use the trading platform
Handling of emails, phone calls and walk in clients
Good Communiation skills
Critical thinker
Attentive and keen to details
Flexible
Quick learner
Good time management
EDUCATIONAL
HISTORY
Philippine School of
Business Administration
Bachelor of Science in Business
Administration major in
Marketing Management
2016 graduate
Transactions Services Representative
Citibank N.A | September 16, 2019 - February 5, 2020
DST dumping
Credit to CASA of approved loans via Bancnet, Partners
Bank and Pesonet
Handling of disclosure statements
Manager's check cancellation
Deletion of loans
SMS blast
Dispatch of loan packages
Data Entry
Customer Service Representative
Buy it Direct UK | July 27, 2020 - Nov. 2, 2021 (remote)
Tracking orders for customers
Using avaya and workspace to send daily emails
Creating cases/tickets for customers with
lost/damaged/faulty/unwanted items
Booking collections
Coordinating with couriers and suppliers across UK and
Ireland